Bassent Wassef
Whitby,ON
Summary
Talented Dispatcher offers skills in coordinating assignments and supporting field personnel. Consistently meets objectives and flexes easily with last-minute changes. Clear communicator with great recordkeeping abilities.
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Dispatcher
Al Gasser Trucking Inc.
04.2021 - 11.2021
- Communicated with drivers to provide assignments or exchange information.
- Answered phones and provided directions or reroutes to avoid construction or other delays.
- Received service requests, prioritized responses, and optimized utilization of team resources in dispatching personnel.
- Reported driver performance issues or concerns to management for resolution.
- Monitored call needs and dispatched accordingly, communicating special instructions to drivers.
Education
Bachelor of Science - Kinesiology
University of Ontario Institute of Technology
Oshawa, ON12.2023
Business Administration
Canadian International College
Egypt02.2018
High School
College Du Bon Pasteur
Egypt06.2016
Skills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Active Listening
- Problem-Solving Ability
- Managing Multiple Tasks
- Data Collection
- Database updates
Languages
English
Professional Working
French
Professional Working
Arabic
Native or Bilingual
Certification
- The International Computer Driving License (ICDL)
- DELF B1 certification
- IELTS certification
Timeline
Dispatcher
Al Gasser Trucking Inc.
04.2021 - 11.2021
Bachelor of Science - Kinesiology
University of Ontario Institute of Technology
Business Administration
Canadian International College
High School
College Du Bon Pasteur
- The International Computer Driving License (ICDL)
- DELF B1 certification
- IELTS certification
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