BASSAM BASAMAD

• OutSystems Mobile App Release Engineer:
  
  1. Release Management for OutSystems Apps: Plan, coordinate, and oversee the release process specifically for OutSystems mobile applications, ensuring smooth transitions across development, testing, and production environments.
  2. OutSystems CI/CD Automation: Develop and maintain CI/CD pipelines tailored to the OutSystems platform to automate builds, deployments, and updates, reducing manual intervention and enhancing efficiency.
  3. Version Control and Branch Management: Implement and manage OutSystems-specific version control and branching strategies to support seamless release cycles, including patching, hotfixes, and version updates.
  4. Quality Assurance and Testing Coordination: Collaborate with QA teams to establish pre-release testing protocols, ensuring that OutSystems applications meet quality standards and functional requirements before deployment.
  5. Store Submissions for OutSystems Mobile Apps: Manage the submission and compliance processes for mobile apps built on the OutSystems platform to the Apple App Store and Google Play Store, including handling updates, guideline adherence, and approval tracking.
  6. Troubleshooting and Issue Resolution: Work closely with development and infrastructure teams to identify, troubleshoot, and resolve release-related issues on the OutSystems platform, ensuring timely and reliable deployments.
  7. Documentation and Process Improvement: Document release processes, maintain deployment guides, and continuously improve release practices to enhance efficiency and reduce downtime or rollback incidents.
  
  This role emphasizes managing OutSystems-specific deployment processes, CI/CD, and release efficiency to support the unique requirements of OutSystems-based mobile applications.
  
  
  
  Technical Architect:
  1. Solution Design and Architecture: Develop and maintain the overall technical architecture, ensuring it aligns with business goals and supports scalability, performance, and security across platforms. Improved business productivity for clients by 20% by re-engineering and designing infrastructures.
  2. Technology Roadmapping: Define and implement a technology roadmap that leverages the latest advancements, integrating innovative solutions to meet future business needs.
  3. System Integration: Design and manage the integration of various software systems, including third-party tools, APIs, and in-house platforms, to create cohesive and efficient digital ecosystems.
  4. Quality Assurance and Standards: Establish technical standards, best practices, and quality guidelines to ensure high-quality, maintainable, and reliable code and architecture.
  5. Collaboration with Stakeholders: Work closely with business leaders, project managers, and development teams to provide technical guidance, ensuring that architectural decisions align with strategic objectives.
  6. Mentorship and Technical Leadership: Act as a mentor to the development team, providing architectural guidance and fostering a culture of technical excellence and innovation.

RPA Developer ( July /2019 - Jan/2020)

1. Process Analysis and Automation Design: Identify, analyze, and design automation solutions for business processes that can benefit from Robotic Process Automation (RPA) to improve efficiency and accuracy.
2. Development and Implementation: Develop, test, and deploy RPA bots and automation scripts using RPA tools to streamline repetitive tasks and reduce manual workload.
3. Maintenance and Optimization: Regularly review and optimize existing RPA processes to ensure they continue to operate effectively and improve over time.
4. Documentation and Training: Document RPA workflows and provide training or support to end-users and stakeholders on the use and benefits of RPA solutions.
5. Collaboration with Business Units: Work closely with business units to understand process requirements and ensure that RPA solutions meet business needs and are aligned with broader digital transformation goals.
These roles are designed to ensure the stability, efficiency, and innovation of digital solutions through robust infrastructure and strategic automation.

OutSystems Mobile Engineer (Jan/2020 - Aug /2020):

1. Infrastructure Management: Oversee the setup, maintenance, and optimization of the OutSystems infrastructure, ensuring stability, scalability, and security across all environments.
2. Environment Configuration and Deployment: Configure, deploy, and manage OutSystems environments, including development, testing, and production, to support a seamless application lifecycle.
3. Performance Monitoring and Troubleshooting: Continuously monitor performance and promptly troubleshoot issues in the OutSystems infrastructure to ensure optimal application functionality.
4. Security Compliance: Implement and maintain security measures, ensuring infrastructure adheres to best practices and compliance requirements.
5. Collaboration and Support: Work closely with development and operations teams to support their infrastructure needs, ensuring a cohesive approach to development and deployment.

• Deputed dedicatedly as Analyst to the Ministry Of National Guard Health Affairs, for analyzing, designing, coding, reviewing, testing and developing programs and web application that integrated with the hospital applications (both Windows based & Web based), involving automation of all business function is a large Hospital
• Successfully developed program “EPS = Electronic Patient Services”, which is not only integrated with hospital application but also integrated with another system called “UMS = Unified Messaging System” which consists of three programs “IVR , e-Fax , SMS”

• Developed, hosted (managing the server) and managed as web master for all the web sites belonging to the holding company
• Designed and created a new Web2 design pattern, for several company web sites, to promote corresponding company activities, products and services.