Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Basma OUCHABOU

Okotoks,AB

Summary

Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Volounteer

City Care Ltd
08.2021 - Current
  • Enhanced community engagement by organizing and leading outreach events.
  • Improved organizational efficiency by streamlining volunteer onboarding processes.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.
  • Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
  • Coordinated volunteer training sessions to ensure consistent delivery of services across teams.

Food Service Worker

Wendys Restaurant
06.2021 - Current
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Streamlined food preparation processes for increased efficiency and reduced waste.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Contributed to menu development, incorporating seasonal ingredients and customer feedback.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.

cashier

05.2020 - 01.2021
  • Manage transactions with customers Using cash registers Scan goods and ensure pricing is accurate Collect payments whether in cash or credit Issue receipts, refunds, change or tickets Redeem stamps and coupons Cross-sell products and introduce new ones Resolve customer complaints, guide them and provide relevant information

Sales Associate

STE CAGP
04.2018 - 11.2020
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Office Administrative Assistant

Ste Soufouh
02.2020 - 09.2020
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Reduced errors in documentation by meticulously proofreading and editing written materials.
  • Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
  • Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.

Education

Office Computing Diploma
Morocco
04.2018

GED -

Hassan 2 University
Morocco
08.2017

High School Diploma -

Lyautey High School
Casablanca
07.2014

Skills

  • Volunteer Recruitment
  • Flexible Schedule
  • Fundraising
  • Food Distribution
  • Operations Support
  • Data Entry
  • Event Setup
  • Answering Phones
  • Computer Skills
  • Recordkeeping
  • Client Relations Strength
  • Positive Attitude

Accomplishments

  • Due to the acquired experience through the pastyears, this has made me more motivated,spontaneous, creative and dynamic to work
  • Alsohaving a great sense of humor has given me thechance to serve people easily and make themcomfortable as much as I can
  • Being optimist alsomakes me learn more from my bad and goodexperiences so as to ameliorate myself and find theright direction.2016: Office computing diploma via Women’s Training and
  • Qualification Centre.2015: Baccalaureate diploma in the field of Science of life, Passion :
  • Contact:
  • Phone: +1 (780) 225-1996
  • Mail:

Languages

French
Full Professional
Arabic
Native or Bilingual
English
Professional Working

Timeline

Volounteer

City Care Ltd
08.2021 - Current

Food Service Worker

Wendys Restaurant
06.2021 - Current

cashier

05.2020 - 01.2021

Office Administrative Assistant

Ste Soufouh
02.2020 - 09.2020

Sales Associate

STE CAGP
04.2018 - 11.2020

Office Computing Diploma

GED -

Hassan 2 University

High School Diploma -

Lyautey High School

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Basma OUCHABOU