Result-driven candidate with extensive knowledge of logistics and customs regulations. Develops and maintains relationships with clients, carriers and suppliers. Possesses excellent problem-solving and communication skills.
Overview
8
8
years of professional experience
Work History
Owner-Manger
Presige Restaurant & Banquet Hall
03.2021 - 05.2023
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Air Export Agent
Schenker Logistics
03.2019 - 06.2020
Verified shipments against documents to maintain accuracy.
Followed requirements and regulations for dangerous goods handling.
Documented waybill data and dimensions and weights of cargo in computer database.
Deliver end to end shipping solutions that delivered on SLA and ensured a high level of customer service4
Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
Determined most valuable and cost-effective routes for shipments, overseeing transit time, price and safety.
Proficient on Cargo Wise software
Air Export Agent
DHL Global Forwarding
09.2015 - 05.2019
Verified shipments against documents to maintain accuracy.
Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
Coordinated shipments, determining timely transport of goods from point of origin to final destination.
Maintained open communication with global locations to facilitate smooth collaboration.
Facilitated required documentation to manage customs clearance.
Developed and deepened successful partnerships with representatives of diverse shipping companies.
Education
Bachelor of Arts - Supply Chain Management - Logistics
Trios College
08.2015
Bachelor of Arts - Law
University of Zagazig
Cairo, Egypt
09.2009
Skills
Results Orientation
Transportation Methods
Operational Efficiency and Safety
Improve Policies
Supply Chain Improvement
Customer Deliveries
Timeline
Owner-Manger
Presige Restaurant & Banquet Hall
03.2021 - 05.2023
Air Export Agent
Schenker Logistics
03.2019 - 06.2020
Air Export Agent
DHL Global Forwarding
09.2015 - 05.2019
Bachelor of Arts - Supply Chain Management - Logistics
Trios College
Bachelor of Arts - Law
University of Zagazig
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