BASIL KURIAN
Niagara Falls,ON
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Red Swan Pizza
08.2021 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
System Administrator
Saasvaap Techies
04.2016 - 03.2021
- Enhanced system performance by optimizing server configurations and implementing regular updates.
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
Education
Graduate Certificate - Global Business Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON12.2021
Bachelor of Technology - Computer Science
MG University
India11.2015
Skills
- Operations Management
- Revenue Generation
- Customer Service Management
- Multitasking and Organization
- Technical Support
- Helpdesk Operations
- Hardware and Software Installation
- IT Documentation
Languages
English
Native or Bilingual
Malayalam
Native or Bilingual
Hindi
Full Professional
Certification
CompTIA A+ Certification
Ontario Drivers Licenses-GZ
Software
Microsoft Office
Adobe
Timeline
Store Manager
Red Swan Pizza
08.2021 - Current
System Administrator
Saasvaap Techies
04.2016 - 03.2021
Graduate Certificate - Global Business Management
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Technology - Computer Science
MG University
Similar Profiles
Dilu Muppathiyil ThomasDilu Muppathiyil Thomas
Supervisor at Red Swan PizzaSupervisor at Red Swan Pizza
Harshil BhavsarHarshil Bhavsar
Crew Member at Red Swan PizzaCrew Member at Red Swan Pizza
PRIYA GAUTAMPRIYA GAUTAM
Supervisor at Red Swan PizzaSupervisor at Red Swan Pizza
Atmiya GandhiAtmiya Gandhi
Food Counter Attendant at Red Swan PizzaFood Counter Attendant at Red Swan Pizza
Ramneet KaurRamneet Kaur
Intern at Tabor ManorIntern at Tabor Manor