Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Availability
Placement
Volunteer Experience
References
Languages
Driving, watching movies, listening songs, painting
Timeline
Generic

Basil Jose

SUDBURY,ON

Summary

I'm a determined and sympathetic person looking for work as a development service worker. By offering complete assistance and encouraging their freedom and wellbeing, I am committed to enhancing the lives of people with developmental disabilities. I have a valid driver's license, so that I am legally eligible to drive vehicles in this residency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Peavey mart Sudbury, regent street
04.2023 - Current
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Streamlined communication with clients for improved service experiences and increased loyalty.

Social Services Worker

St Thomas orphanage, India
01.2022 - 12.2022
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Monitored clients' progress to adjust treatment plans accordingly.
  • Maintained accurate and up-to-date case files, ensuring compliance with agency guidelines and state regulations.

Support Worker

Jesus Home
01.2020 - 01.2022
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.

Education

DIPLOMA IN DEVELOPMENTAL SERVICES WORKER -

CAMBRIAN COLLEGE SUDBURY
Sudbury
04.2024

12'th Grade - Science

MKM HSS PIRAVOM, KERALA, INDIA
Kerala, India
03.2021

10'th Grade -

MTM HSS PAMPAKUDA, KERALA
04.2019

Skills

  • Experience in providing personal care, including assistance with hygiene, dressing, feeding, meal preparation and medication management
  • Excellent written and verbal communication
  • Comprehensive understanding of developmental disabilities and their impact on individuals' daily lives
  • Proficient in developing and implementing individualized support plans
  • Proficient in documenting client progress, maintaining records, and generating reports
  • Provided direct support to individuals with developmental disabilities in a residential setting

Certification

  • Drivers license- G
  • First Aid and CPR
  • Police clearance certificate
  • CPI
  • WHIMS
  • AODA
  • Health and safety
  • Covid 19 vaccination
  • Two step TB

Accomplishments

  • Young volunteer of the year 2019 at Christuraja
  • Best employer of the year 2021- Jesus Home

Availability

FULL TIME

Placement

  • Adele Samson Centre (SDS), 07/24/2023, 08/18/2023
  • Sudbury Developmental Services, 11/2023, 12/2023

Volunteer Experience

Christuraja ( Beggar home for men), India, 06/2019, 12/2019

References

  • Tracey Love, DSW professor at Cambrian college, tracy.love@cambriancollege.ca
  • Binoy Joseph, Senior counsellor at Cambrian college, binoy.joseph@cambriancollege.ca
  • Thomas Mathew, Supervisor at peavey Mart Regent Street, 226-975-5747

Languages

English
Full Professional
Malayalam
Full Professional
Hindi
Full Professional

Driving, watching movies, listening songs, painting

I love to go for a long drive if I feel stressed or if I get free time. I am also an art person, I draw pictures and loves music and movies

Timeline

Customer Service Associate

Peavey mart Sudbury, regent street
04.2023 - Current

Social Services Worker

St Thomas orphanage, India
01.2022 - 12.2022

Support Worker

Jesus Home
01.2020 - 01.2022

DIPLOMA IN DEVELOPMENTAL SERVICES WORKER -

CAMBRIAN COLLEGE SUDBURY

12'th Grade - Science

MKM HSS PIRAVOM, KERALA, INDIA

10'th Grade -

MTM HSS PAMPAKUDA, KERALA

Similar Profiles

CREATE PROFILE
Basil Jose