Basil El Shayeb

While focusing on growing social media presence through engaging content and using data and customer insights to guide process. I also worked to optimize web site architecture, server configuration or page construction for search engine consumption and optimal visibility. In addition to have developed content for social media campaigns targeting various audiences and uploading schedules. I researched and identified target audience preferences and trends, finally I assisted in the creation of marketing materials such as emails, newsletters, monthly blogs and website copy.

While working at Muji Flagship, I greeted customers and provided exceptional customer service, while assisting customers with product selection, sizing and styling. I Processed transactions using a point-of-sale system, maintained up-to-date knowledge of store merchandise and policies, organized stockroom shelves according to size, color or style, and restocked shelves as needed to ensure sufficient inventory levels. Working at Muji taught me completed thorough opening, closing and shift change functions to maintain operational standards each day.

With stockroom replenishment, sales floor replenishment, customer service was just the tip of the iceberg. I also provided accurate information about products, prices, warranties and services, built relationships with customers to encourage repeat business, conducted inventories on a regular basis to track stock levels and upsold additional items based on customer interests and needs.

I developed and implemented strategies to improve store profitability, reviewed inventory levels on a daily basis to ensure adequate stock availability, Promoted store events such as special promotions and discounts to increase sales volume. While simultaneously assisting customers in finding items they needed or resolving any issues they had encountered in the store. Finally I suggested additional items to every customer to increase sales and prepared sample trays according to company standards, including portioning of items and garnishing as necessary.

I created a rapport with potential customers by engaging in friendly conversation, provided detailed information about the products being sold and answered customer questions, Explained the benefits of purchasing the product compared to competitors' offerings and demonstrated how to use the product and its features.

Working at The Children's Place, I unpacked and organized merchandise, displayed merchandise according to floor plans, scanned and hand marked merchandise for pricing, assist customers in finding merchandise, greeted customers and provided exceptional customer service, assisted customers with product selection, sizing and styling, and built relationships with customers to encourage repeat business.

Having the opportunity to work both back stock and sales floor I received, opened and unpacked merchandise shipments, organized back stock shelves with incoming product, ensured accuracy of inventory levels in the warehouse, stocked shelves with items from back stock area, maintained a clean and safe working environment in the warehouse, and assisted with customer requests and answered questions to improve satisfaction.

Working at The Children's Place, I unpacked and organized merchandise, displayed merchandise according to floor plans, scanned and hand marked merchandise for pricing, assist customers in finding merchandise, greeted customers and provided exceptional customer service, assisted customers with product selection, sizing and styling. Finally I built relationships with customers to encourage repeat business, provided accurate information about products, prices and services, restocked shelves as needed to ensure sufficient inventory levels, handled customer complaints in a professional manner, and tracked sales performance metrics to identify trends in the market place.

While having to self teach my duties at Kido Bebe complied of, web Development, inserting product photos and descriptions in English and French, calling Brand companies for product information, organizing survey data on excel, implemented responsive design techniques to ensure optimal viewing experience across multiple devices, answered incoming calls and provided accurate product and service information to customers, maintained up-to-date knowledge of company products and services, developed and maintained relationships with vendors to ensure timely ordering and delivery of products, and maintained accurate records of all vendors and their contracts.

I supported teachers by preparing materials, setting up equipment, and organizing supplies, supervised students during lunchtime, field trips, assemblies, and other activities, encouraged positive social behaviors among students through role modeling and conflict resolution techniques. I also provided individualized assistance to students with special needs in the classroom and assisted teachers with creating and maintaining a safe, orderly learning environment.