Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Barbara Kraczkowska

Hamilton,ON

Summary

System Experience

  • SAP Hana
  • Kimble Salesforce
  • Cubeware
  • Powerpoint
  • Word
  • Excel
  • Ariba

Overview

14
14
years of professional experience

Work History

Operations Specialist

GFT Techonologies Toronto Inc
11.2011 - Current
  • Collected, arranged, and input information into database system.
  • Tracked and analyzed reports to determine needed improvements.
  • Motivated and trained employees to maximize team productivity.
  • Developed and updated tracking spreadsheets using Excel.
  • Contractor Management, Onboarding
  • Budget Reporting for Management and Clients
  • Assisted various departments with change by communicating new improvement plans and expectations.
  • Assisting Finance with monthly end reporting
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

Supervisor

Squires Pub
07.2017 - 07.2022
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs in busy environments
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Solicited customer feedback to identify and improve on areas of weakness.

Administrative Assistant

StoneRidge Insurance Brokers
04.2011 - 10.2011
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Administrative Assistant

Fyshe McMahon LLP
01.2010 - 04.2011
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Filed court documents at the Courthouse
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

Certificate - Accounting

CIMA
United Kingdom/Toronto
2025

Certificate -

Institute of Legal Executives
United Kingdom
2011

Certificate - Office Administration

Mohawk College of Applied Arts And Technology
Hamilton, ON
2009

High School Diploma -

St Jean De Brebeuf Secondary School
Hamilton, ON
2004

Skills

  • Process Planning
  • Program Evaluation
  • Logistics Management
  • Improvement Plan Knowledge
  • Project Management
  • Operations Coordination
  • Resource Planning and Scheduling
  • Human Relations
  • Business Forecasting
  • Process Improvement
  • Data Analysis
  • Process Analysis
  • Audit Reporting
  • Project Restructuring

Languages

Polish
Native or Bilingual

Timeline

Supervisor

Squires Pub
07.2017 - 07.2022

Operations Specialist

GFT Techonologies Toronto Inc
11.2011 - Current

Administrative Assistant

StoneRidge Insurance Brokers
04.2011 - 10.2011

Administrative Assistant

Fyshe McMahon LLP
01.2010 - 04.2011

Certificate - Accounting

CIMA

Certificate -

Institute of Legal Executives

Certificate - Office Administration

Mohawk College of Applied Arts And Technology

High School Diploma -

St Jean De Brebeuf Secondary School

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Barbara Kraczkowska