Bashir Bizimana
prince george
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
3
3
years of professional experience
Work History
Sales Associate Supervisor
Costless Liquor Store
01.2023 - Current
- Supervised daily operations to enhance sales performance and customer satisfaction.
- Trained and mentored new sales associates to ensure adherence to company standards.
- Implemented inventory management practices to optimize stock levels and reduce shrinkage.
- Resolved customer issues efficiently, leading to improved retention rates and positive feedback.
- Monitored team performance, providing constructive feedback to enhance individual contributions.
- Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
Sales Associate
7-eleven Convenience Store
02.2022 - 01.2023
- Assisted customers in product selection and provided knowledgeable recommendations.
- Maintained organized displays to enhance product visibility and accessibility.
- Processed transactions accurately using Point of Sale (POS) systems.
- Participated in training sessions to develop product knowledge and sales techniques.
Education
High School Diploma -
College Don Bosco
Rwanda11-2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Languages
English
Professional Working
Timeline
Sales Associate Supervisor
Costless Liquor Store
01.2023 - Current
Sales Associate
7-eleven Convenience Store
02.2022 - 01.2023
High School Diploma -
College Don Bosco
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