BASHARAT MUSTAFA
Milton,ON
Summary
Experience includes 15+ years of Infrastructure Design and Architect, IT Project and Team management, as well as strong hands-on Network/Systems management
Overview
22
22
years of professional experience
1
1
Certification
Work History
VDI Architect
12.2018 - Current
- Architect, Design and implement various VMware and Windows Technologies from the ground up
- Install configure manage VMware Horizon 7x, UEM (User Environment Manager) and AppVolume etc On DELL and other servers
- Build Bare metal Esxi 6.7 hosts and Install VCenter to Manage Hosts
- Install Active Directory 2016, SQL 2016 and Implement VMware Horizon 7.x in Virtual Environment
- Install, Configure and Implement Esxi hosts with other technologies
- Upgrade old ESXI servers using Update Manager
- Involved in Various IT related Projects and complete them in Timely manner
- Created 1000’s of Virtual Servers for various applications
- Configured Esxi Hosts for VMotion, HA and DRS
- Created a Test environment for users to test various applications
- Trained administrators on various VMware products
- Helped administrators to configure environment as per user needs
- Perform in depth Health Check of the Environment and tweak to make it Intact
- Configured VMware Horizon for Remote users across North America
- Install Various certificates to secure the environment
- Helped administrators with Storage, Networking and Firewall for secure access
- Worked with various vendors for different projects
Virtualization Architect
MOBIA Innovations
03.2018 - 12.2018
- Architect, Design and implement various VMware and Windows Technologies from the ground up
- Install configure manage VMware Horizon 7x, UEM (User Environment Manager) and AppVolume etc On DELL and other servers
- Build Bare metal Esxi 6.5 hosts and Install VCenter to Manage Hosts
- Install Active Directory 2016, SQL 2016 and Implement VMware Horizon 7.x in Virtual Environment
- Install, Configure and Implement Esxi hosts with other technologies
- Upgrade old ESXI servers using Update Manager
- Involved in Various IT related Projects and complete them in Timely manner
- Created 1000’s of Virtual Servers for various applications
- Configured Esxi Hosts for VMotion, HA and DRS
- Created a Test environment for users to test various applications
- Trained administrators on various VMware products
- Helped administrators to configure environment as per user needs
- Perform in depth Health Check of the Environment and tweak to make it Intact
- Configured VMware Horizon for Remote users across North America
- Install Various certificates to secure the environment
- Helped administrators with Storage, Networking and Firewall for secure access
- Worked with various vendors for different projects
Virtualization Architect
SRA Inc
03.2017 - 12.2017
- Architect, Design and implement various VMware and Windows Technologies from the ground up
- Build Bare metal Esxi 6.5 hosts and Install VCenter to Manage Hosts
- Install Active Directory, SQL and Implement VMware Horizon 7 in Virtual Environment
- Install, Configure and Implement Esxi hosts
- Complete Various IT related Projects in Timely manner
- Created 100’s of Virtual Servers for various applications
- Configured Esxi Hosts for VMotion, HA and DRS
- Created a Test environment for users to test various applications
- Trained administrators on various VMware products
- Helped administrators to configure environment as per user needs
- Perform in depth Health Check of the Environment and tweak to make it Intact
- Configured VMware Horizon for Remote users across North America
- Install Various certificates to secure the environment
- Helped administrators with Storage, Networking and Firewall for secure access
- Install manage upgrade windows 7 to windows 10 Deployments in Virtual Environment
- Helped users to back up their Documents, Emails, favorite and other useful Data
- Made sure that users get exact same everything after upgrading to windows 10
- Responsible for deploying windows 10 in POC environment for testing
- Complete Various IT related Projects in Timely manner
- Created 1000’s of virtual desktops and server with various applications
VMware Professional Services Consultant
03.2016 - 03.2017
- Architect, Design and implement various VMware technologies like ESXi, VCenter and VMware Horizon etc for clients like Yellow Pages, UTAS, HPE, TD Bank, Trillium Hospital etc
- Troubleshoot, resolve and find out the root cause of existing issues in the environment
- Provide end to end solution for VMware and Microsoft Technologies
- Travel across Canada and USA to provide Proof of concepts of various technologies
- Complete various IT related projects in a timely manner
- Perform in depth Health Check of the Environment and make recommendations
Senior Enterprise Virtualization Engineer
VMware Inc
10.2010 - 03.2016
- Resolve complex technical issues in various VMWare products for enterprise customers of over 10,000 endpoints and multiple sites
- Escalation engineer for VMWare products including VMware Horizon View, AppVolumes, WorkSpace, Vmware Identity Manager, User Environment Manager and ThinApp of all Versions including ESxi and Vcenter related issues
- Routinely assisted customer in designing and reconfigure of Active Directory Infrastructure to accommodate VMWare View deployments
- Advanced skills in troubleshooting and configuring AD Replication, Group Policy, DHCP, DNS and MS SQL
- Highly skilled in troubleshooting VMware networking issues, VMware storage (Fiber Channel, ISCSI, NFS), Zero Client/Thin Client/Thick client related to VMware View
- Research reported bugs and known issues
- Work closely with Product development team to develop product patch road maps
- Author Knowledge Base Articles on Several Products including View, ESXi and vCenter
- Mentor and train team members on known issues and fixes
- Conduct assessments of customer’s VMWare infrastructure and provided recommendations
- Maintain Operations Development Lab in vCloud Director 5.1/5.5 that played critical part in troubleshooting and product testing
- Presentation and demonstration to customers on new and existing product features
- Working with VMware supported partners (Example: Dell/IBM/HP etc) and helping them in troubleshooting VMware related issues
- Maintain Highest Case closure on quarterly and annually basis
- Troubleshooting Citrix Xen Desktops in Vmware Environment
- Clients have different storage solutions as Datastore, like NetApp, EMC, IBM etc
Senior System Engineer
H&R Developments
09.2009 - 10.2010
- Building, Designed and implemented new Windows 2003and 2008 Remote Installation Services Server
- Designed, developed and implemented an automated reporting utility for internet usage in MS Access which automatically imported proxy’s user’s hits and download sizes, categorize them by departments, created monthly reports on individual internet usage versus average use and mail them to Managers
- Created a Morning checklist database with user-friendly front-end in Access, which monitored running services, Print servers, anti-virus software’s activity logs, lotus Notes activity and server disk storage
- Resolving complex technical problems by utilizing troubleshooting tools and analysis skills in a busy business environment of more than 300 users
- Performing system maintenance, including the configuration, repair, and replacement of internal and external components
- Troubleshoot Exchange and Active Directory issues, resolving file and system replication conflicts, adding servers into the environment, utilizes following support tools to solve various issues
- NetMon, PerfMon, ADSIEdit, LDP, mfcmapi, rpcdump, LDIF, ADUserDump, MPS Reports, EXBPA
- Design and/or Assist Fortune 500 companies in implementing infrastructure change requests such as server additions and new messaging related services
- Manage Blackberry Enterprise Server for more than 200 users
- Create new accounts in Blackberry server and troubleshoot existing accounts
- Maintained NT Back up and Veritas backup rotations, procedures and restores
- Created customized ftp batch scripts to automate the Anti-virus application definitions update process
- Created site to site VPN tunnel for the USA client
- Manage various Projects with Windows and VMware Technologies
IT Analyst
Bank of Montreal
01.2008 - 09.2009
- Provide Tier 3 support to resolve complex network related issues with mainly focus on windows Server 2003, Exchange 5.5, 2000, 2003 and 2007 Messaging system and Active Directory 2003 and 2007
- System design/administration support for the migration of the messaging environment from Exchange 2003 to Exchange 2007
- Assisted Clients with Blackberry Enterprise Server Configuration and Disaster Recovery Planning
- Designed, Configured and Implemented Monitoring Solutions of critical database’s, Server’s, Application’s health and performance, additionally automated Weekly KPI reports generation
- Setup and troubleshoot Connectors, Messaging Queues, Smart Host
- Troubleshoot Exchange and Active Directory issues, resolving file and system replication conflicts, adding servers into the environment, utilizes following support tools to solve various issues
- NetMon, PerfMon, ADSIEdit, LDP, mfcmapi, rpcdump, LDIF, ADUserDump, MPS Reports, EXBPA
- Design and/or Assist Fortune 500 companies in implementing infrastructure change requests such as server additions and new messaging related services
- Assist Identify areas of improvement in the server and client arena and implement improvements
- Monitor overall health and performance of messaging systems and mail flows
- Design and support implementation and enforcement of all messaging standards and policies
- Complete day to day tasks and assist Project managers with several projects
- Day-to-Day administration of Windows 2000 domain and Exchange 2003 messaging system
- Implemented Windows DFS Services and WSUS Server to assure the fault tolerance and update deployment
- System Administration and engineering of Windows NT\2000, Active Directory Objects
- Administration and Management of several SQL 2000 databases
- Used Power Shell script for various Exchange tasks
- Evaluated performance and capacity and improved bottlenecks issues
- Tested new applications and service packs on XP platform to assure the compatibility
- Created a Morning checklist database with user-friendly front-end in Access, which monitored running services
IT Manager/Network Administrator
Apple Express
08.2005 - 12.2007
- Managed several deployment Projects, redesign and migration projects for Microsoft’s customer such as IBM, Dell, GE,etc
- Troubleshoot Access, Exchange Server Instant Messaging and Active Sync, Certificate Authority, SSL and IIS
- Setup and troubleshoot Connectors, Messaging Queues, Smart Host
- Troubleshoot Exchange and Active Directory issues, resolving file and system replication conflicts, adding servers into the environment, utilizes following support tools to solve various issues
- NetMon, PerfMon, ADSIEdit, LDP, mfcmapi, rpcdump, LDIF, ADUserDump, MPS Reports, EXBPA
- Design and/or Assist Fortune 500 companies in implementing infrastructure change requests such as server additions and new messaging related services
- Maintained Veritas backup rotations, procedures and restores
- Setup and configured Patch Management System utilizing WSUS and GPO
- Create user ids and Email addresses in Active Directory
- Reset the passwords for the users who forgot their passwords
- Manage SQL server 2000 for the company’s database
- Manage IIS, Web Server for the company’s website
- Back up all the data at the end of the day using Tape drives and external hard drives by NT backup and Symantec backup exec
- Manage Terminal server for the remote users to access the server from remote locations and use various applications included courier complete
- Manage Blackberry Enterprise Server for more than 200 users
- Designed, developed and implemented a MS Access application with customized VBA codes, which provided: troubleshooting incidents tracks, inventory control, software licenses, IT projects management and multiple purpose reports
- Experienced installing, managing, configuring and troubleshooting VMWare ESX3.0 and ESX 3.5.4,5,6
- Created customized ftp batch scripts to automate the Anti-virus application definitions update process
- Designed and implemented new Windows 2003’s Remote Installation Services Server
- Designed, developed and implemented an automated reporting utility for internet usage in MS Access which automatically imported proxy’s user’s hits and download sizes, categorize them by departments, created monthly reports on individual internet usage versus average use and mail them to Managers
- Created a Morning checklist database with user-friendly front-end in Access, which monitored running services, Print servers, anti-virus software’s activity logs, lotus Notes activity and server disk storage
- Resolving complex technical problems by utilizing troubleshooting tools and analysis skills in a busy business environment of more than 300 users
- Performing system maintenance, including the configuration, repair, and replacement of internal components
- Make sure to resolve any issue on EMC Storage
Senior Technical Analyst
Siemens Canada
06.2003 - 08.2005
- Provide quality 2nd level technical support to laptop users, all over the world
- Resolved daily systematic and operational malfunctions, ensuring minimal loss of work productivity using Siebel
- Directed support for complex problems to next-level support, simultaneously keeping users informed as to the status of open calls
- Assisted end users with connectivity problems, computer lockouts, and printer problems
- Performed system maintenance, including the configuration, replacement of internal and external components
Education
Management Information Systems -
East West University
01.2000
Comptia A+, Network +, ITIL, PMP
MCITP, Citrix, VCP Certified, MCP Certified, MCTS Certified
Linux Training from Global Knowledge
Associates in Liberal Arts and Sciences -
01.1998
Skills
- VMware Virtualization
- Blackberry Enterprise Server
- Ms Exchange 2003/2007
- Active Directory
- Ms SQL 2000/2005
- MS Office 2000/2003/2007 Suites
- Visio
- Project
- Lotus notes
- Symantec Backup Exec
- Symantec Antivirus
- Symantec anti-Spam
- AVG
- Mcaffee
- Remote Desktop
- VNC
- Jet admin
- Ticketing systems
- Siebel
- Dameware
- Remedy
- Windows 9x/NT/2k/XP/Vista
- DOS 50/60/62
- Windows Server 2000
- Windows Server 2003
- Windows server 2008
- UNIX
- Linux
- Dell
- IBM
- Compaq
- HP
- Workstations
- Laptops
- Toshiba
- Sony
- Routers
- Cisco
- Netgear
- Linksys
- Dlink
- Switches
- Printers
- Network Printers
- Tape drives
- Quantum
- Blackberries
- Firewall
- Sonic wall
- KVM Switches
- Nortel BCM 400
- UPS
- APC
- Project management
- Design development
- Construction administration
- Site planning
- Architectural design
- Technical detailing
- Project coordination
- Team leadership
- Creative thinking
- Design innovation
- Time management
- Collaboration skills
- Project planning
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by introducing [Software] for [Type] tasks.
Certification
- CompTIA A+
- Network+
- ITIL
- PMP
- MCITP
- Citrix
- VCP Certified
- MCP Certified
- MCTS Certified
- Linux Training from Global Knowledge
Os Platforms
- Windows 9x/NT/2k/XP/Vista
- DOS 5.0/6.0/6.2
- Windows Server 2000
- Windows Server 2003
- Windows server 2008
- UNIX (Intermediate Knowledge)
- Linux (Intermediate Knowledge)
Hardware
- Dell
- IBM
- Compaq
- HP
- Workstations
- Laptops
- Toshiba
- Sony all families
- Routers
- Cisco
- Netgear
- Linksys
- Dlink
- Switches
- Dlinks
- Printers(HP, Xerox, Canon, Lexmark)
- Network Printers
- Tape drives
- Quantum
- Blackberries( Rogers, Bell, TELUS, Fido)
- Firewall
- Sonic wall
- KVM Switches
- Nortel BCM 400 for Phone system
- UPS
- APC
Languages
Punjabi
Full Professional
Timeline
VDI Architect
12.2018 - Current
Virtualization Architect
MOBIA Innovations
03.2018 - 12.2018
Virtualization Architect
SRA Inc
03.2017 - 12.2017
VMware Professional Services Consultant
03.2016 - 03.2017
Senior Enterprise Virtualization Engineer
VMware Inc
10.2010 - 03.2016
Senior System Engineer
H&R Developments
09.2009 - 10.2010
IT Analyst
Bank of Montreal
01.2008 - 09.2009
IT Manager/Network Administrator
Apple Express
08.2005 - 12.2007
Senior Technical Analyst
Siemens Canada
06.2003 - 08.2005
Comptia A+, Network +, ITIL, PMP
MCITP, Citrix, VCP Certified, MCP Certified, MCTS Certified
Linux Training from Global Knowledge
Associates in Liberal Arts and Sciences -
Management Information Systems -
East West University
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