Bashar Yabroudi
Ottawa,Ontario
Summary
Results-driven Customer Service Manager adept at maintaining high productivity and efficiency in task completion. Specialize in conflict resolution, team leadership, and customer satisfaction strategies. Excel in communication, problem-solving, and adaptability to meet and exceed customer service goals.
Overview
4
4
years of professional experience
Work History
Crew Member
McDoanld's
Ottawa, Ontario
07.2022 - Current
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Key Holder
Dollarama
Ottawa, Choose...
07.2020 - 06.2022
- Ensured store was opened and closed in a timely manner according to company policies.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
Education
BBA - Accounting And Finance
Algonquin College
Ottawa, ON01-2026
High School Diploma -
Canterbury High School
Ottawa, ON06-2022
Skills
- Customer Engagement
- Order Management
- Customer Service
- Cash Register Operation
- Cash Handling
- Cash handling expertise
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Additional Information
- An executive in the Syrian Cultural Association "SCA", part of the finance team and responsible for plan budgeting and money tracking.
- This association is run by University and College students, the association seeks to portray the Syrian culture, its deep-rooted history, tradition, cuisine and dialect accurately and in a non-biased form.
Volunteer Experience
- Volunteered at Al-Yasmine Arabic School teaching kids Math and Arabic,
- Volunteered at multiple Church Festivals.
Timeline
Crew Member
McDoanld's
07.2022 - Current
Key Holder
Dollarama
07.2020 - 06.2022
BBA - Accounting And Finance
Algonquin College
High School Diploma -
Canterbury High School
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