Bashar Qawas
Ottawa
Summary
Proven track record in enhancing operational efficiency and fostering client relationships, notably at the Royal Canadian Mounted Police. Adept in strategic sales and exceptional communication, I thrive in fast-paced environments, evidenced by a significant 18% boost in customer loyalty. Skilled in time management and fluent in French, English, and Arabic, I excel in roles requiring meticulous attention to detail and robust interpersonal skills.
Overview
5
5
years of professional experience
Work History
HR Coordinator
Royal Canadian Mounted Police
06.2024 - Current
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Bartender /Server
Joey Restaurant Groups
03.2021 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
Media Relations Officer
Environment And Climate Change Canada
04.2023 - 08.2023
- Built and maintained positive relationships with public by utilizing strategic plans.
- Supported public relations managers with writing, researching and preparation of materials
- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
- Produced and distributed brochures, newsletters and press kits.
Income Tax Auditor
Canada Revenue Agency
04.2022 - 01.2023
- Processed and adjusted tax forms by entering data into computer system and comparing with tax assessment data and data from previous year.
- Communicated and resolved technical and controversial tax matters with professional judgment.
- Made on-site visits to inspect business operations, activities and validity of business tax records, examining and assessing locally-situated personal property.
- Conducted account research and prepared preliminary work papers and schedules.
Sales Clerk
Value Village
04.2019 - 03.2021
- Answered customer questions about products and services, helped locate merchandise and promoted key items
- Kept front check out area clean and organized for efficient service
- Stayed current on available products, store promotions and customer service policies to better assist with any need
- Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting member conversion to 18%
- Educated customers on promotions to enhance sales.
- Processed payments and returns with accuracy and efficiency
Education
BSc - Commerce And Finance
University Of Ottawa
Ottawa, ON12.2024
Skills
- Time management
- Sales
- Trilingual (French, English, Arabic)
- Exceptional communicator
- Proactive team player
- Networking capabilities
- Driven
- Sales Presentations
- Commission-based sales
- Quick learner
- Strategic sales knowledge
- Quick problem solver
- High energy
- Information processing
Accomplishments
- Identified as server of the year and top seller
- Valedictorian
- Raised $10,000+ for Shepherds of Good Hope charity
- Identified as top seller of gift cards, Holiday merchandise, and other promotion-related items
- Employee with the highest member conversion rate at 18%
- Awarded with business and french awards
- Maintained 10.0 GPA
Timeline
HR Coordinator
Royal Canadian Mounted Police
06.2024 - Current
Media Relations Officer
Environment And Climate Change Canada
04.2023 - 08.2023
Income Tax Auditor
Canada Revenue Agency
04.2022 - 01.2023
Bartender /Server
Joey Restaurant Groups
03.2021 - Current
Sales Clerk
Value Village
04.2019 - 03.2021
BSc - Commerce And Finance
University Of Ottawa
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