I currently work at HomeSense (June 2024 - present) as both a cashier and a warehouse associate, where I am tasked to handle, build, and set up furniture
My customer skills have been refined and enhanced as I am tasked with product returns, carry-outs, and other duties that are designed to provide the best possible customer service.
Volunteer
St.Boniface Hospital
Winnipeg, MB
04.2023 - 06.2024
Served as the initial point of contact for patients and visitors at the Information Desk.
Escorted individuals to different areas of the hospital, including pushing wheelchairs.
Greeted and directed patients and visitors in the Emergency Department waiting room, focusing on ensuring their comfort while awaiting medical attention.
Cashier/Meat Cutter
Safeway
10.2020 - 05.2024
Developed skills in customer service and adapted to the work environment.
Recognized for skills by hiring manager, leading to a role with increased responsibilities.
Enhanced skills by handling tasks such as meat wrapping and preparing various cuts of beef, pork, chicken, and fish products.
Volunteer
SimKin Centre
09.2019 - 01.2020
Assisted in the Jewish Shabbat service by distributing prayer books and providing support to the elderly.
Helped individuals with physical or mental needs beyond the service.
Member
Library Youth Council
06.2016 - 11.2019
Actively contributed to the Library Youth Council, focusing on enhancing library facilities and services for visitors.
Developed social skills, including customer service and effective collaboration within the group.
Organized a variety of events, including local magical shows and a book-inspired cake baking contest.
Volunteer
Children's Museum
10.2016 - 08.2019
Volunteered at the Children's Museum, engaging in cleaning, customer service, and managing the craft section.
Provided guidance to visitors, including directing them to party rooms at the front desk.
Supervised school children during an educational field trip to CrossFit, focusing on basic exercises and health education.
Lunch Monitor
Kathryn Mctavish
Winnipeg, MB
01.2015 - 01.2017
Supervised younger students during lunchtime, ensuring their safety and resolving any conflicts that arose.
Managed the schedule to ensure students were prepared for recess at the designated time.
Recognized for dedication and effectiveness by employers, receiving praise for engaging with the children through games and storytelling.
Education
Bachelor of Health Sciences
University of Manitoba
Winnipeg
10-2025
Skills
Laboratory techniques
Data analysis
Biological research
Customer service
Team collaboration
Project management
Publications
Therapeutic Drug Monitoring for Biological Medications in Inflammatory Bowel Disease, Saudi J Gastroenterol, Cogan R, Elmatary B, El-Matary W, 03/25/22, 35343213
Epidemiology of HIV in Canada, In process, Dr. Sherif Eltonsy