Basem Samy

Manage relationships with Executive sponsors at Canada Life, Manulife and Scotiabank to ensure that CPT is driving modernization discussions and remains a trusted business partner during strategic planning cycles.

Grew business with Manulife by 250% during first 6 months by engaging with business executive who had architectural challenges with client-facing application that we were able to support and optimize.

Delivered projects on time, on budget, and within scope while managing technical resources efficiently across multiple initiatives.

Champion mainframe optimization initiatives , saving enterprises millions annually by reducing IT costs and increasing ROI.

Collaborate with internal teams to modernize CPT's service catalogue, pricing, and value propositions.

Managed a book of business with C-suite contacts in US state and local government accounts in designated region.

Strategized with Info-Tech Executive Counselors/Research Directors to build customized services plans aligned to client's business goals/strategic initiatives.

Provided regular usage feedback through tailored presentations to key decision makers in an effort to grow Info-Tech footprint and increase member retention rates.

Analyzed business challenges by adopting a consultative approach towards member needs and strives to be a trusted advisor in all engagements.

Responsible for maintaining and developing a close relationship with CIBC/DXC and represents Soroc Technology to those assigned accounts.

Provides regular forecasts and strategic account planning updates to Executive leadership team.

Engages with key decision makers across all technology LOBs in an effort to identify new opportunities to drive growth within CIBC/DXC.

Cultivated relationships that ensured long-term customer retention and future sales opportunities within account base.

Prepared configurations, quotes and bids as required by the client.

Proactively identified customer issues and provided resolution and/or escalated appropriately within the team to resolution.

Co-ordinated with distribution channel partners to help drive strategic priorities and channel build activities.

Built and effectively managed a substantial pipeline in order to ensure that quarterly revenue objectives were met. Achieved 125% and 118% against new license quota for FY14 and FY15 respectively.

Maintained and developed profitable relationships with major public and private accounts to ensure high levels of satisfaction and secure yearly renewals.

Conducted sales activities by leveraging on the competitive advantages of OpenText’s Portfolio solutions products/services.

Provided account reviews for current clients to help identify inefficiencies in software usage and proposed new licensing models to help increase productivity.