Basanta Thapa
Toronto,ON
Summary
Results-driven professional with a Business Diploma, possessing a distinct blend of analytical, social, and tactical thinking abilities. Tested performance history of working together managing tasks, and driving organization effectiveness. Seeking a tough role in a busy company setting where I can leverage my skills to drive innovation and add to the organization's success.
Overview
4
4
years of professional experience
Work History
Supervisor
Bbq Chicken
08.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Store Associate
Kamana Electronics
03.2021 - 11.2022
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
Diploma - Business
Fleming College
Toronto, ON08.2024
High School Diploma -
Amar Singh Model High School
Kaski, Nepal 08.2020
Skills
- Project management
- Sales strategies and techniques
- Customer relationship management
- Negotiation and persuasion
- Inventory management
- Time management and organization
- Problem-solving and decision-making
- Teamwork and leadership
- Excel and spreadsheet proficiency
- Cash Flow Management
Languages
English
Professional Working
Nepali
Native or Bilingual
Timeline
Supervisor
Bbq Chicken
08.2023 - Current
Store Associate
Kamana Electronics
03.2021 - 11.2022
Diploma - Business
Fleming College
High School Diploma -
Amar Singh Model High School
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