Basant Elkady

• Managed patient recalls and follow-up communications.

• Provided outstanding customer service to new and existing patients.

• Coordinated appointments and maintained accurate patient records.

• Assisted with front desk operations, phone inquiries and scheduling.

• Supported patient onboarding and new patient experience initiatives.

• Worked closely with healthcare providers to improve patient satisfaction.

• Maintained confidentiality and compliance with clinic policies.

• Handled administrative tasks, documentation and patient

correspondence.

• Performed restorative procedures including fillings, crowns, and bridges.
• Developed and implemented individualized treatment plans for patients.
• Conducted thorough dental examinations and diagnosed oral conditions.