Basak Ozturk Demir
Hamilton,Canada
Summary
Dynamic Event Manager with a proven track record at Ancaster Mill, excelling in event coordination and team leadership. Expert in on-site logistics management and fostering client relations, ensuring exceptional service quality. Adept at problem-solving and adapting in fast-paced environments, consistently delivering memorable experiences for weddings and corporate events.
Overview
6
6
years of professional experience
Work History
Event Manager
Ancaster Mill - Pearle Hospitality
Ancaster, ON
07.2022 - Current
- Progressed from Maître D' to Event Manager over 3 years, leading the planning and execution of weddings, corporate events, and private functions.
- Supervise a team of 50+ including service, AV, and setup staff.
- Oversee the full event lifecycle: setup, execution, and teardown.
- Maintain service quality and client satisfaction by managing timelines and delegating responsibilities.
- Communicate across departments to ensure smooth event flow and uphold venue standards.
Manager / Co-Owner
Empire Burger
Hamilton, Canada
04.2021 - 06.2022
- Co-founded and managed daily operations, including staff hiring, training, scheduling, and financial management.
- Handled inventory control, vendor relationships, cash flow, and POS systems in a high-volume setting.
- Ensured food safety compliance and fostered strong customer relationships.
Part-time Event Server
DGS Staffing
Toronto, ON
06.2019 - 05.2020
- Served at a variety of events including weddings and corporate functions.
- Adapted to different team structures and guest expectations in fast-paced event settings.
- Maintained high service standards while assisting with setup and teardown.
Server
Pappas Grill (Greek Restaurant)
Toronto, Canada
04.2019 - 05.2020
- Delivered personalized service and introduced guests to authentic Greek dishes.
- Assisted with menu recommendations and maintained a clean and welcoming dining environment.
- Supported kitchen and service staff coordination during high-traffic hours.
Education
Event Management
Centennial College
Toronto, ON01.2022
Human Resources Management
Centennial College
Toronto, ON01.2020
B.A. - Psychological Counseling and Guidance
Mugla Sitki Kocman University
Turkey01.2017
Skills
- Event Coordination & Execution
- Team Leadership & Training
- Vendor & Client Relations
- On-site Logistics Management
- Staff Scheduling & Delegation
- Customer Experience Excellence
- Food & Beverage Service
- Conflict & Time Management
- Flexibility in Fast-Paced Environments
- Event staff management
- Problem solving
Timeline
Event Manager
Ancaster Mill - Pearle Hospitality
07.2022 - Current
Manager / Co-Owner
Empire Burger
04.2021 - 06.2022
Part-time Event Server
DGS Staffing
06.2019 - 05.2020
Server
Pappas Grill (Greek Restaurant)
04.2019 - 05.2020
Event Management
Centennial College
Human Resources Management
Centennial College
B.A. - Psychological Counseling and Guidance
Mugla Sitki Kocman University
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