Başak Kunduracı

- This position is under the Asset Control Team at the CHEP Cologne Office.

◦ Planning, organizing, and coordinating inventories in accordance with the CHEP field service and retail market across Europe(UK, Germany, Italy, France, Turkey, Slovakia, Romania, Estonia, Finland, Switzerland )

◦ Challenging customers on timely audits, analyzing results and follow-up on discrepancies

◦ Collaborating in escalation cases with Commercial Manager and Account Monitoring Teams

◦ Presenting action plans to customers to reduce their losses ◦ Ensuring consistency of physical and CHEP book stock for

individual customers, identifying and monitoring discrepancies ◦ Compiling, correcting and initiating charging of audit results
◦ Notifying audit results to customers
◦ Having meetings based on the audit results with the customers ◦ Managing process for increasing collection orders with

crossfunctional teams during high demand/supply cycles
◦ Maintaining accurate and up to date account information and

key contact information in Salesforce including activity reporting ◦ Preparing the analysis of targeted KPI ́s
◦ Participating in current department projects and other tasks as

delegated by the team manager

◦ High-Risk Customers Project: Preparing and presenting the Risk Analysis Questionnaire and the Risk Analysis Report to the customers to reduce potential losses and develop strategies

• Checked data and found improvements for our online journeys.
• Researched and wrote interesting content.
• Assisted with content localization and SEO optimization.
• Analyzed the performance of our Content Marketing efforts withtools such as Google Analytics.
• Supported the Marketing & Online team in various tasks across other marketing channels.

◦ Maximizing long term asset-level and portfolio value and working cross-functionally with other departments in the organization to identify, implement, and manage strategies to achieve that mission