Barun Deb Nath
Scarborough, ON,ON
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
9
9
years of professional experience
Work History
Sales Associate
Nishtha Grocery
02.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
Quality Analyst
Scotiabank
09.2016 - Current
- Analyzed quality and performance data to support operational decision-making.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Defined and implemented quality initiatives to reduce risk.
- Developed training materials, SOPs and work instructions to supplement new team member onboarding
Sales Associate
Vishal Mega Mart
08.2014 - 08.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
BBA -
Satya Sai University
BangaloreMBA - Accounting And Finance
Utkal University
BhubaneshwarSkills
- Money Handling
- Inventory Tracking
- Cash Register Operation
- Multitasking Strengths
- Stocking and Replenishing
- Cleaning Techniques
- Online Systems
- Answering Customer Questions
- POS System Operations
- Returns and Refunds
- Shipment Processing
- Listening Skills
- Customer Service
- Teamwork and Collaboration
- Excellent People Skills
Timeline
Sales Associate
Nishtha Grocery
02.2019 - Current
Quality Analyst
Scotiabank
09.2016 - Current
Sales Associate
Vishal Mega Mart
08.2014 - 08.2015
BBA -
Satya Sai University
MBA - Accounting And Finance
Utkal University
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