Barry Duff
Capitola,CA
Summary
To obtain a sales position with a growth-oriented company that will utilize my experience and abilities, allowing me to make significant contributions to company profits and reputation. Analytical Account Manager with 26 years of experience. Innovative and forward-thinking worker with creative problem solving and efficient streamlining skills.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Regional Account Manager
General Cardiac Technology
04.2009 - Current
- Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
- Achieved regional sales targets by developing strategic plans and executing effective account management practices.
- Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
- Delivered engaging presentations showcasing product offerings tailored to individual client needs, ultimately driving sales growth.
- Developed robust sales pipelines by networking at industry events, actively pursuing leads, and nurturing professional connections.
- Provided exceptional customer service, leading to increased client retention rates and long-term partnerships.
- Maintained current knowledge of evolving changes in marketplace.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Regularly exceeded sales quotas through persistent follow-ups with prospects, detailed product knowledge demonstrations, and persuasive negotiations.
Outside Sales Representative
Silicon Valley Shelving
02.2004 - 11.2023
- Successfully developed revenue generating account base within the Silicon Valley exceeding all sales goals and targets
- Top Year: exceeded million dollar level qualifying for SVS Presidents Club ($1.38 million revenue, 142% of quota, $432000 gross profit)
- Major accounts established and maintained included: Apple, Samsung, Ciena Intel, Naprotek and JDS Uniphase
- Concentrated on building relationships within my accounts in order to gain trust and create additional opportunities within the companies
- Maintained strong relationships with manufacturer’s representatives in order to gain leads, penetrate existing accounts and serve my customers with additional knowledge
- Conducted ESD training classes for account employees and established quality control procedures to prevent electronic component and circuit board failures
- Audited and surveyed production lines and research & development labs to ensure customers would pass the ISO9002 certification
- Provided and demonstrated a broad array of production supply and ESD products to to customers in order to make their manufacturing process more efficient and cost effective.
Account Manager
Republic Services
12.2002 - 02.2004
- Successfully accomplished outside sales goals through cold calling, referrals & effective prospect management utilizing CRMS Software
- Earned promotion to Account Manager placing me directly in charge of a 12 million dollar per year revenue base
- Completed training for full understanding of the waste disposal industry which includes: trash compaction, hazardous material disposal, biohazard disposal, and recycling of papers & plastics
- Exceeded monthly revenue retention goals through effective negotiation persuading clients not to discontinue service contracts with Republic Services
- Developed relationships with some of the largest property management firms in the DFW Metroplex which includes: Pinnacle, Westdale & SCI-ROEV.
Account Manager
J. P. Morgan Chase
03.2002 - 09.2002
- Built solid relationships with new and existing customers in order increase J.P
- Morgan’s investment and insurance revenue
- Studied for and passed Texas State Insurance examination for General Lines License enabling me to provide annuities and various insurance products for my clients
- Gained strong understanding of world financial markets as well as J.P Morgan’s product portfolio in order to provide the best knowledge to my customer base
- Effectively utilized Siebel Sales Operating System to track customer sales stage process as well as organize new account targets.
Registered Investment Representative
American Century
09.1991 - 10.1992
- Studied for and passed Federal Series 6 and State Series 63 examinations to become NASD registered investment representative
- Presented mutual funds clearly and ethically in order to acquire new accounts as well as guide clients to funds that specifically met their needs and goals
- Made formal fund transactions on shareholder accounts and solved all customer problems and inquires.
Education
Bachelor of Arts -
San Jose State University
Skills
- Territory Management
- Revenue Growth
- Performance Tracking
- CRM proficiency
Certification
Series 6 & 63 Securities License, General Lines License.
Timeline
Regional Account Manager
General Cardiac Technology
04.2009 - Current
Outside Sales Representative
Silicon Valley Shelving
02.2004 - 11.2023
Account Manager
Republic Services
12.2002 - 02.2004
Account Manager
J. P. Morgan Chase
03.2002 - 09.2002
Registered Investment Representative
American Century
09.1991 - 10.1992
Bachelor of Arts -
San Jose State University
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