Barron Shanholtzer
Huntington Beach,CA
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
7
7
years of professional experience
Work History
General Manager
First Class Pizza
09.2023 - Current
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Assistant Manager
Five Guys
10.2020 - 03.2021
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Verified prepared food met standards for quality and quantity before serving to customers.
Server/Bartender
Lazy Dog Restaurant & Bar
04.2019 - 03.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic Fine American Dining restaurant while maintaining calm, professional demeanor.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Delivered correct food items to tables according to order documentation.
Assistant Manager
Chipotle Grill
10.2016 - 05.2019
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Created organization systems for inventory control, training, financial reports and schedules, dramatically increasing operational efficiency.
- Mentored and motivated team members to achieve challenging business goals.
Skills
- Maintaining Clean Work Areas
- Customer Assistance
- Food and Beverage Knowledge
- Training and Development
- Dining Room Management
- Kitchen Oversight
- Employee Scheduling
- Reconciling Cash Drawers
- High-Volume Environments
- Anticipating Problems
- Managing Deliveries
- Mentoring
Timeline
General Manager
First Class Pizza
09.2023 - Current
Assistant Manager
Five Guys
10.2020 - 03.2021
Server/Bartender
Lazy Dog Restaurant & Bar
04.2019 - 03.2020
Assistant Manager
Chipotle Grill
10.2016 - 05.2019
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