Barrett Porter
Oakville,ON
Summary
Dynamic Ice Cream Server with a proven track record at Miss Nell's, excelling in customer engagement and teamwork. Demonstrated ability to enhance customer satisfaction and maintain professionalism under pressure, leading to a cohesive work environment. Skilled in handling high-volume periods with excellent communication and organizational abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Ice Cream Server
Miss Nelles
05.2023 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors and other frozen concoctions to customers.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
- Provided support to fellow team members when needed, creating a cohesive work environment.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Collaborated with team members to maintain smooth operations during high-volume periods.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Put in orders for Ice cream
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
Education
No Degree - High School Certificate
Thomas A. Blakelock High School
Oakville, ON06.2026
Skills
- Customer Engagement
- Teamwork
- Customer Service
- Patience and Empathy
- Working under pressure
- Leader
- Cleaning and organization
- Excellent Communication
- Professional Appearance
- Greeting customers
- Dependable and Responsible
Accomplishments
- Achieved Swimming Instructors Certificate through effectively helping with my instructors course
- Twelfth year of competitive hockey
- Five years of competitive baseball
- Achieved Bronze Cross Certificate
Languages
French
Professional Working
Certification
Bronze Cross
Instructors Certificate
hockey, baseball,football, watching movies, hanging out with friends
Ive played hockey for over ten years now and it is a big part of my life during the winter time. Ive played baseball for 7 years and played competitively for 4-5 years until I stopped when we bought our cottage. Ive played football for 2 years now for my school team and it is some of the most fun I have head in a sport in a long time even if our team wasn't the greatest. One of my favorite things is hanging out with my friends.
Timeline
Ice Cream Server
Miss Nelles
05.2023 - Current
No Degree - High School Certificate
Thomas A. Blakelock High School
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