Highly motivated individual with a passion for excellent customer service. Possesses a strong work ethic and a team-player attitude. Well-versed in the hospitality and retail industries, with a focus on customer relations, problem-solving and multitasking. Committed to providing outstanding customer service and maintaining a clean, organized environment.
Leadership Student
St Cecilia Junior High, Edmonton, AB, 09/01/22, 06/01/23
Took and followed detailed directions from others., Worked in team environment to maintain high levels of productivity., Conducted peer mediations between students to help resolve conflicts and reach agreements., Assisted students with school's registration process by helping select courses and teaching various software related to college attendance., Established team priorities, maintained schedules and monitored performance., Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Cleaner
Kidane Mehret Eritrean Orthodox Church, Edmonton, AB, 04/01/21, 06/01/23,
Washed windows, mirrors, and glass surfaces to remove residue., Performed daily cleaning and sanitation duties in assigned areas, including vacuuming, mopping, dusting, and polishing furniture., Safely handled cleaning chemicals to comply with guidelines and procedures., Demonstrated excellent time management skills by efficiently completing all tasks within specified deadlines., Emptied wastebaskets to transport trash to designated disposal areas., Removed dirt and debris from high-traffic areas.