Summary
Overview
Work History
Education
Skills
Certification
Languages
Community Service
References
Volunteer Experience
Timeline
Generic

BARNOBAS EQUBAMICKAEL

Edmonton,Canada

Summary

Highly motivated individual with a passion for excellent customer service. Possesses a strong work ethic and a team-player attitude. Well-versed in the hospitality and retail industries, with a focus on customer relations, problem-solving and multitasking. Committed to providing outstanding customer service and maintaining a clean, organized environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Convenience Store Clerk

I N S Mart Convenience Store
03.2024 - Current
  • Maintained a clean and organized store environment for an improved shopping experience.
  • Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Assisted customers with locating products, answering questions, and recommending items based on their needs.
  • Verified age-restricted product purchases diligently to adhere to legal requirements while maintaining excellent customer rapport during transactions.
  • Handled customer complaints professionally, resolving issues quickly to maintain positive relationships with patrons.

Crew Member

Mcdonald
06.2023 - 02.2024
  • Worked well with teammates and accepted coaching from management team
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line
  • Kept kitchen, counter and dining areas cleaned and sanitized
  • Stocked shelves to organize aisles in assigned department
  • Took orders, prepared meals, and collected payments
  • Provided excellent customer service by greeting customers and meeting quality expectations
  • Cleaned and maintained all areas of restaurant to promote clean image
  • Kept food preparation area, equipment, and utensils clean and sanitary
  • Assisted other team members to achieve goals
  • Backed up servers by setting up trays and completing some food deliveries

Cleaner

Kidane Mehret Eritrean Orthodox Chruch
04.2021 - 06.2023
  • Washed windows, mirrors, and glass surfaces to remove residue
  • Performed daily cleaning and sanitation duties in assigned areas, including vacuuming, mopping, dusting, and polishing furniture
  • Safely handled cleaning chemicals to comply with guidelines and procedures
  • Demonstrated excellent time management skills by efficiently completing all tasks within specified deadlines
  • Emptied wastebaskets to transport trash to designated disposal areas
  • Removed dirt and debris from high-traffic areas

Education

High School -

Archbishop Oleary High School
Edmonton, AB

Skills

  • Time Management
  • Verbal and Written Communication
  • Stocking and Replenishing
  • Food Preparation and Safety
  • Heavy Lifting
  • Team Contribution
  • Cash Handling

Certification

Drivers License

Languages

Tigrinya
Native or Bilingual
English

Community Service

Leadership Student


 St Cecilia Junior High, Edmonton, AB, 09/01/22, 06/01/23


Took and followed detailed directions from others., Worked in team environment to maintain high levels of productivity., Conducted peer mediations between students to help resolve conflicts and reach agreements., Assisted students with school's registration process by helping select courses and teaching various software related to college attendance., Established team priorities, maintained schedules and monitored performance., Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

References


  • Alexander Yhedgo, Leadership Instructor Mentor, (780) 862-2572, Alex.yehdego1@gmail.com

Volunteer Experience

Cleaner


 Kidane Mehret Eritrean Orthodox Church, Edmonton, AB, 04/01/21, 06/01/23,


Washed windows, mirrors, and glass surfaces to remove residue., Performed daily cleaning and sanitation duties in assigned areas, including vacuuming, mopping, dusting, and polishing furniture., Safely handled cleaning chemicals to comply with guidelines and procedures., Demonstrated excellent time management skills by efficiently completing all tasks within specified deadlines., Emptied wastebaskets to transport trash to designated disposal areas., Removed dirt and debris from high-traffic areas.

Timeline

Convenience Store Clerk

I N S Mart Convenience Store
03.2024 - Current

Crew Member

Mcdonald
06.2023 - 02.2024

Cleaner

Kidane Mehret Eritrean Orthodox Chruch
04.2021 - 06.2023
Drivers License

High School -

Archbishop Oleary High School
BARNOBAS EQUBAMICKAEL