Droun Handa
Maple Ridge
Summary
Have Managed overall operations for the effective and successful management of labour, productivity, quality control and safety measures as established and set for the Operations Department. Ensure safe and efficient operations. Served a company representative on regulatory issues. Enhance the operational procedure, systems and principles in the areas of information flow and management, business processes, enhanced management reporting and looks for opportunities to expand systems. Carry out supervisory responsibilities in accordance with company's policies and applicable laws.
Developed versatile skill set in fast-paced, client-focused environment, adept at managing projects and ensuring timely delivery. Excels in communication and problem-solving, with proven ability to adapt to new challenges. Seeking to transition into new field, leveraging these transferrable skills to drive success in diverse environments.
Overview
22
22
years of professional experience
Work History
Independent Contractor
Malleable Compliant Services
03.2021 - Current
- Managed overall operations for the effective and successful management of labour, productivity, quality control and safety measures as established and set for the Operations Department
- Ensure safe and efficient operations
- Served a company representative on regulatory issues
- Enhance the operational procedure, systems and principles in the areas of information flow and management, business processes, enhanced management reporting and looks for opportunities to expand systems
- Carry out supervisory responsibilities in accordance with company's policies and applicable laws
Delivery Driver
Wyngit
10.2019 - 03.2021
- Amazon Delivery
Manager
Maharani Jewellers
01.2019 - 09.2019
General Manager
A & A AUTO COMPONENTS
01.2015 - 01.2018
- Regular supply of replacement parts, such as auto dealerships, construction equipment companies and service centers
- By maintaining the right mix and level of stock, parts
- To ensure the efficiency and productivity of the store's service and repair operations
- To increase revenue by selling parts to customers
Operation Manager
MASALA CULTURE FOOD CHAIN
01.2013 - 01.2015
- Operations of a lodging establishment, include human resources, housekeeping, security, public relations, food service, sales and finances
- To deal effectively with customers and staff workers while keeping the restaurant running smoothly
Regional Operations Manager
VALUE LAND BASE DEVELOPERS PUT. LTD
01.2007 - 01.2012
- Responsible for interviewing, selection and hiring; training new and existing employees; planning, assigning and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards
- Organising the budget of the company in collaboration with the director
Marketing and Sales Manager
JMD MARKETING
01.2003 - 01.2007
- Contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change
Education
Bachelor's of Commerce -
Delhi University
05-2003
Skills
- Quality Assurance
- Client relationship building
- Service marketing
- Workload management
- Operations oversight
- Marketing strategies
- Vendor management
- Customer retention strategies
- Deadline adherence
- Time management
- Project management
- Production planning
- Estimations and quotes
Motivation
The only way to do great work is to love what you do. If you haven't found it yet, keep looking. Don't settle. - Steve Jobs
Additionalinformation
Monitoring and analysing the current system of production or provision to check its effectiveness, and working out a strategy for improvement if necessary., Managing day-to-day activities, analysing statistics and reading and writing reports., Liaising with other team members, including interacting with managers of different areas of the organization, presenting findings to stakeholders and higher management., Training and supervising new employees and tracking and measuring staff performance., Planning and controlling change., Managing quality assurance programmes., Researching new technologies and alternative methods of efficiency., Setting and reviewing budgets and managing costs., Overseeing inventory, distribution of goods and facility layout.
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Professional Working
Timeline
Independent Contractor
Malleable Compliant Services
03.2021 - Current
Delivery Driver
Wyngit
10.2019 - 03.2021
Manager
Maharani Jewellers
01.2019 - 09.2019
General Manager
A & A AUTO COMPONENTS
01.2015 - 01.2018
Operation Manager
MASALA CULTURE FOOD CHAIN
01.2013 - 01.2015
Regional Operations Manager
VALUE LAND BASE DEVELOPERS PUT. LTD
01.2007 - 01.2012
Marketing and Sales Manager
JMD MARKETING
01.2003 - 01.2007
Bachelor's of Commerce -
Delhi University
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