BARINDER KAUR
Summerside,PEI
Summary
Dedicated team leader with expertise in quality assurance initiavtives, issue resolution and interpersonal communication. Proficient with project management and personnel training. Sets an example for work ethic, puctuality and quality. Focused and skilled at employee oversight, mentoring and driving continous improvements. Recognized for high level of quality.
Overview
4
4
years of professional experience
Work History
Customer Service Manager
Walmart
Summerside, PE
08.2024 - Current
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Cashier
Walmart
Summerside, PE
12.2022 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Line Cook
Quesada Burritos and Tacos
Brampton, Canada
04.2022 - 06.2022
- Worked as a Line Cook in a fast-paced restaurant
- Monitored assembly line and reported any issues
- Prepared food carefully in response to customer requests or allergies
- Followed recipes closely and served food in accordance with restaurant serving guidelines
- Made sure food at my station was ready before needed.
Team Member
HMS Host
Mississauga, Canada
04.2022 - 06.2022
- Worked as a dedicated team member of Tim Hortons
- Worked as a team member with other restaurant employees to ensure satisfied customers
- Worked as a positive and hardworking team member in the busy restaurant.
VaxTo Caller
Strategic Communications
Toronto, Canada
03.2022 - 04.2022
- Maintained an eagerness to add to my knowledge and skills
- Made phone calls regarding vaccination awareness
- Booked vaccination appointment for willing people
- Used effective listening skills to document phone call details.
Line worker
Give & Go Prepared Foods
Brampton, Canada
02.2021 - 07.2021
- Prepared food carefully in response to customer requests or allergies
- Assisted with food preparations prior to service
- Handled food with sanitation and safety in mind
- Safely stored food items, and kept inventories
- Aimed to keep food waste to a minimum by using proper food storage and recycling techniques.
Warehouse Associate
DB Schenker
Brampton, Canada
03.2021 - 05.2021
- Loaded and unloaded packages in a fast-paced warehouse environment
- Managed other Warehouse Workers and worked with team leaders to enhance productivity
- Served as a friendly, hardworking, and punctual employee
- Organized and prioritized work to complete assignments in a timely, efficient manner
- Sought to work through challenges and foster a positive team spirit.
General Labour
Mother Parkers Tea and Coffee
Mississauga, Canada
05.2020 - 08.2020
- Worked well with other assemblers to ensure time efficiency and clear communication
- Followed all instructions and safety procedures during assembly
- Collaborated with teams to meet daily shipping schedule
- Loaded and unloaded items from machine conveyors
- Carefully wrapped pallets for secure shipment.
Education
Business -
Canadore College @ Stanford
01.2022
Hospitality -
Centennial College
04.2020
Skills
- Customer Service
- Communication Skills
- Ability to Work in a Team
- Ability to Work Under Pressure
- Good time management
- Teamwork Skills
- Problem-Solving
- Customer-focused
- Time Management
- Decision-Making
- Cash Handling
Languages
English
Timeline
Customer Service Manager
Walmart
08.2024 - Current
Cashier
Walmart
12.2022 - 07.2024
Line Cook
Quesada Burritos and Tacos
04.2022 - 06.2022
Team Member
HMS Host
04.2022 - 06.2022
VaxTo Caller
Strategic Communications
03.2022 - 04.2022
Warehouse Associate
DB Schenker
03.2021 - 05.2021
Line worker
Give & Go Prepared Foods
02.2021 - 07.2021
General Labour
Mother Parkers Tea and Coffee
05.2020 - 08.2020
Business -
Canadore College @ Stanford
Hospitality -
Centennial College