Bardiya Momeni
North York,ON
Summary
Motivated and dedicated University of Toronto student with two years of experience as a Cashier and one year of experience as a Customer Service Representative and Sales Associate, seeking a summer job in Canada. Possessing excellent communication skills, a strong work ethic, and an IELTS score of 8, I am eager to contribute my skills and contribute to the success of your organization.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative/Sales Associate
Hyperstar
05.2022 - 05.2023
- Assisted customers in selecting products and provided product information to drive sales.
- Processed customer orders, exchanges, and returns efficiently and accurately.
- Responded to customer inquiries via phone, email, and in-person, providing prompt and effective solutions.
- Consistently achieved and exceeded sales targets through effective communication and persuasive selling techniques.
- Developed product knowledge to provide customers with detailed information and make personalized recommendations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Cashier
Hyperstar
01.2021 - 01.2023
- Handled cash transactions, operated the cash register, and ensured accuracy in monetary transactions.
- Provided exceptional customer service by addressing inquiries, resolving complaints, and maintaining a friendly and helpful demeanor.
- Managed inventory and restocked merchandise to ensure availability and neat presentation of products.
- Collaborated with team members to ensure a smooth and efficient workflow.
- Received Employee of the Month award for exceptional customer service and maintaining a clean and organized workspace.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Computer Science
University of Toronto
Toronto, ON07.2027
High School Diploma -
Allameh Helli High School
Tehran06.2022
Skills
- Strong interpersonal and communication skills, both written and verbal, in English and Farsi
- Excellent problem-solving abilities with a focus on delivering exceptional customer service
- Ability to work independently and collaboratively within a team
- Proficient in operating cash registers and handling monetary transactions
- Skilled in Microsoft Office Suite (Word, Excel, PowerPoint) and Point of Sale (POS) systems
- Highly organized with strong attention to detail and the ability to multitask effectively
- Order Processing
Certification
IELTS Score: 8
Timeline
Customer Service Representative/Sales Associate
Hyperstar
05.2022 - 05.2023
Cashier
Hyperstar
01.2021 - 01.2023
Bachelor of Science - Computer Science
University of Toronto
High School Diploma -
Allameh Helli High School
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