Barbrah Bankiya
Toronto,ON
Summary
Compassionate Personal Support Worker with extensive experience at Copernicus Lodge, skilled in mobility assistance and emotional support. Proven ability to enhance patient wellbeing through effective communication and relationship building, while maintaining meticulous clinical documentation. Committed to advocating for client rights and fostering a safe, nurturing environment for individuals with diverse needs.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Copernicus Lodge
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Facilitated mobility assistance for patients requiring help with transfers or ambulation.
- Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
- Built strong relationships with clients to deliver emotional support and companionship.
- Documented vitals, behaviors, and medications in client medical records.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
- Supported meal planning and preparation according to dietary restrictions or preferences of the client.
- Assisted with daily living activities, running errands, and household chores.
- Provided emotional support to patients and their families during difficult times, fostering positive relationships.
- Collaborated with healthcare professionals to develop customized care plans for individual patients.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Trained and coordinated work of new support workers.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices in personal support work.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Advocated for client rights while navigating various healthcare systems settings.
Personal Support Worker
Lucy McCormick School,
Toronto, ON
02.2025 - Current
Education
PERSONAL SUPPORT WORKER - Health Care Administration
Bunhamthrope Colliagiate Adult School
Toronto, ON04.2025
Skills
- Mobility assistance
- Dementia care
- Personal hygiene assistance
- Emotional support
- Patient care
- Social support
- Privacy and confidentiality
- Palliative care
- Housekeeping tasks
- Meal preparation
- Meal planning
- Cultural sensitivity
- Compassionate care
- Relationship building
- Nutrition support
- Recreational activities
- Client relationship management
- Medication organization
- Transportation services
- Clinical documentation
- Assistive technology
- Community integration
- Daily living support
- Verbal and written communication
- Client advocacy
- Behavior management
- Mental health support
- Geriatric care
- Interpersonal communication
- Crisis intervention
- Life skills training
- Emergency preparedness
- Health monitoring
- Disability support
- Rehabilitation assistance
- Disability care
- Personal safety awareness
- Fall prevention
- Healthcare documentation
- Toileting assistance
- Household organization
- Client dressing
- Elderly care
- First aid and safety
- Multitasking and organization
- ADL assistance
- Time management
- Respectful and compassionate
- Verbal and written communication skills
- Daily living assistance
- Strong ethics
- Problem-solving
- Team collaboration
- Behavioral management
- PPE usage
- End-of-life care
- Documentation
Languages
English
Full Professional
Certification
PSW CIRTIFICATE
STANDARD AID
CPR
GPA
FOOD HANDLING
WMHMIS
MASK FITTING
Timeline
Personal Support Worker
Lucy McCormick School,
02.2025 - Current
Personal Support Worker
Copernicus Lodge
PERSONAL SUPPORT WORKER - Health Care Administration
Bunhamthrope Colliagiate Adult School