Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Barbra Kluke

Niagara Falls

Summary

Dynamic Finance Manager with a proven track record at Brian Cullen Motors, enhancing customer satisfaction through streamlined loan processes and effective training. Skilled in negotiating financing strategies and ensuring regulatory compliance, I excel in leadership and relationship building, driving dealership profitability while maintaining ethical standards.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Automotive Finance Manager Manager

Brian Cullen Motors
02.2011 - 04.2025
  • Managed financial operations, ensuring compliance with automotive financing regulations and policies.
  • Analyzed customer credit profiles to determine financing options, enhancing loan approval rates.
  • Developed training programs for staff on finance products and processes, improving overall team performance.
  • Collaborated with sales teams to create tailored financing solutions that increased customer satisfaction.
  • Offered and sold Extended Service Contracts
  • Offered and sold credit insurance including GAP
  • Ran Sales Meetings
  • Ensured all files were accurate and complete


Automotive Finance Manager

Performance BMW
03.2008 - 02.2011
  • Managed financial operations, ensuring compliance with automotive industry regulations and standards.
  • Developed and implemented financing strategies to optimize revenue streams and improve customer satisfaction.
  • Led training programs for sales staff on finance products, enhancing product knowledge and sales techniques.
  • Analyzed market trends to adjust financing offerings, increasing competitiveness in the automotive sector.
  • Offered and sold Extended Service Contract
  • Offered and sold credit insurance
  • Offered and sold appearance packages

Education

High School Diploma -

Thorold Secondary School
Thorold, ON
06-1991

Skills

  • Regulatory compliance
  • Strong negotiation skills
  • Goal-oriented mindset
  • Contract preparation
  • Problem-solving
  • Leadership
  • Coaching
  • Organization
  • Communication and inter personal skills
  • Market knowledge
  • Product knowledge

Certification

OMVIC certified

CPR trained

Maximizing Performance for Business Managers

Interests

Travel

Fitness

Hiking

Golf

Pickelball

Entertaining


Timeline

Automotive Finance Manager Manager

Brian Cullen Motors
02.2011 - 04.2025

Automotive Finance Manager

Performance BMW
03.2008 - 02.2011

High School Diploma -

Thorold Secondary School

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Barbra Kluke