Barbara Silvia

• Ensured smooth operations by balancing the cage at the end of each shift, identifying discrepancies, and resolving issues promptly.
• Facilitated guest transactions including cash advances, chip and tito redemption. Also assisted employees with venue banks, fill and tip exchange.
• Performed daily reconciliation of personal cash drawer, ensuring precise accounting records were maintained throughout each shift.

• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Processed customer transactions promptly, minimizing wait times.

• Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
• Escorted clients to spa areas, treatment rooms, and offices.
• Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
• Cleaned and stocked laundry room.

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