Summary
Overview
Work History
Education
Skills
Community Service
Professional Highlights
Certification
Timeline
Generic

BARBARA PEARSON

Edmonton,Canada

Summary

To gain full-time employment.

Diligent [Desired Position] with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Server

Seasons Retirement Communities
04.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.

Senior Support Services

Home based
01.2017 - Current
  • Home based (self-employed) business.
  • Cleaning and organizing.
  • Cooking and weekly meal preparation.
  • Driving clients to doctor's appointments and other errands.

Proprietor

Oohlalalashes!000@gmnail.com
03.2011 - 08.2024
  • Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
  • Analyzed market trends to identify opportunities for expansion and diversification in the industry.
  • Developed and managed relationships with vendors and suppliers.
  • Improved company reputation by consistently delivering top-quality goods/services while maintaining excellent customer support.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.

Senior Bakery Clerk/Operator

Delmas Co-op Market Place
01.2014 - 12.2017
  • Baked all products for Co-op customers.
  • Provided meticulous clean food safe standards.
  • Ensured baking meets Co-op regulations.
  • Decorated cakes to order.
  • Cleaned all baking supplies as well as surfaces.
  • Provided exceptional time management skills.
  • Greeted customers with mature professional friendly service.
  • Cut and weighed deli products to order.
  • Managed bakery inventory daily.
  • Managed inventory monthly as well as bi-annually.
  • Scheduled shifts for staff.
  • Responsible for orders received and stocked.
  • Responsible for ordering bi-monthly sales items.
  • Ensured added value to customers at all times.
  • Responsible for and managed daily bakery operations.

Education

High School -

Jasper Place High School
01.1979

Food Safety Certification -

01.2015

Lash and Nail Technician -

European College of Aesthetics
01.2014

LPN - specializing in senior care

01.1999

Makeup Artistry -

John Casablancas Makeup Artistry
01.1992

Skills

  • Dedicated work ethic
  • High-quality client service
  • Efficient cash transactions
  • Client relationship management
  • Consistent professional demeanor
  • Hospitality management skills
  • Customer engagement
  • Ensuring sanitation compliance
  • Proper food handling techniques
  • Coordinated dining support
  • Sales experience
  • Inventory replenishment

Community Service

  • Provided Esthetics services for which proceeds go to the Breast Cancer Society, Athabasca, Alberta, 01/01/11, 01/01/13
  • Provided body art for local cheerleading team, Athabasca, Alberta, 01/01/11, 01/01/13
  • Provided work experience for local high school Beauty Culture course, Athabasca, Alberta, 01/01/12, 01/01/13
  • Provided home care support to individuals needing assistance, Alberta & Haida Gwaii, B.C., 01/01/95, Present

Professional Highlights

  • Strong interpersonal skills with professional attitude.
  • Ability to create positive rapport with staff and customers.
  • Ability to provide high quality services and products.
  • Self-motivated, organized and inspired.
  • Committed to respectful relationships to foster positive community relationships and build strong community attachments.

Certification

  • [Area of certification] Training - [Timeframe]

Timeline

Server

Seasons Retirement Communities
04.2025 - Current

Senior Support Services

Home based
01.2017 - Current

Senior Bakery Clerk/Operator

Delmas Co-op Market Place
01.2014 - 12.2017

Proprietor

Oohlalalashes!000@gmnail.com
03.2011 - 08.2024

Food Safety Certification -

Lash and Nail Technician -

European College of Aesthetics

LPN - specializing in senior care

Makeup Artistry -

John Casablancas Makeup Artistry

High School -

Jasper Place High School

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BARBARA PEARSON