Barbara Goncharova
Innisfil,Canada
Summary
Dedicated professional recognized for exceptional customer service and attention to detail. Proven ability to maintain accurate records and organize tasks efficiently to meet service goals. Proficient in conflict resolution and critical thinking, with experience in the pharmacy and retail sectors. Known for delivering outstanding customer support while ensuring meticulous task organization and record maintenance.
Overview
3
3
years of professional experience
Work History
Club Demonstration Services Employee
Costco
Newmarket, Ontario
08.2025 - Current
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Pharmacy Assistant
Guardian Alcona Pharmacy
Innisfil, ON
09.2023 - 08.2024
- Completed daily paperwork associated with filling prescriptions accurately.
- Maintained inventory records by restocking shelves with pharmaceuticals.
- Prepared labels for prescriptions and dispensed medications to patients.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
- Verified accuracy of medication orders and entered data into pharmacy system.
- Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
- Participated in staff meetings discussing new developments within the pharmacy profession.
- Opened incoming supplies and stocked in correct locations.
Calvin Klein
Cookstown
04.2023 - 07.2023
- Make product recommendation on their given preferences, resolving communication errors, general tidying up of the main floor
Pizza Nova
Innisfil
07.2022 - 12.2022
- Worked all positions: cooking on the fryer, topping and baking pizza, worked on cash and took customers on the phone
Education
Bachelor of Science - Life Science
University of Toronto
ScarboroughSkills
- Customer service
- Inventory management
- Prescription dispensing
- Team collaboration
- Self-Directed
- Collaboration
- Organization
Languages
- English - proficient
- Ukrainian - native language
- Russian - native language
Availability
Part-time, available full days on Saturdays and Sundays, afternoons only for Fridays and Mornings only for Mondays. Will be available to work 3 times a week.
References
Given upon request.
Timeline
Club Demonstration Services Employee
Costco
08.2025 - Current
Pharmacy Assistant
Guardian Alcona Pharmacy
09.2023 - 08.2024
Calvin Klein
04.2023 - 07.2023
Pizza Nova
07.2022 - 12.2022
Bachelor of Science - Life Science
University of Toronto