Barbara Boscarato
St. Marys,ON
Summary
Customer service specialist with a strong background in operations and billing. Skilled in coordinating logistics, enhancing service quality, and fostering collaboration across teams. Recognized for delivering consistent results in fast-paced environments.
Overview
35
35
years of professional experience
Work History
Part-Time Office Coordinator
River Valley Golf and Tube Slide
St. Mary’s, Canada
06.2021 - Current
- Coordinated summer golf tournaments, overseeing event logistics to ensure successful execution
- Scheduled tee times, maintaining booking system for optimal guest experience
- Provided customer service to guests, facilitating smooth daily operations
Facilities Assistant
Huron Perth Catholic District School Board
Dublin, Ontario
03.2026 - 06.2026
- Coordinated maintenance requests with external service providers.
- Performed administrative duties such as filing paperwork, creating purchase orders.
- Maintained cleanliness and organization of school facilities and grounds.
- Assisted in setup and breakdown of events and activities within the district.
- Supported maintenance staff with routine inspections and minor repairs.
Billing Specialist
Steed Standard Transport
Stratford, Ontario
01.2023 - 01.2026
- Managed billing operations for transportation services, ensuring accuracy and timely processing of invoices
- Liaised with clients and internal departments to resolve discrepancies, enhancing service quality and client satisfaction
- Supported administrative functions and contributed to process improvements, streamlining workflows and reducing errors
- Participated in Health & Safety Committee meetings, discussing safety protocols
Various Roles
Veterinary Purchasing Co. Ltd.
St. Mary’s, Canada
01.1992 - 01.2021
- Team Leader & Supervisor – Returns Department (1999 – 2021)
- Led daily operations for team of 12+ staff, managing scheduling, training, and performance coaching
- Supported Quality Compliance team with SOP development, staff training, and annual revision signoffs
- Implemented shipping automation systems and assisted with database software conversion
- Negotiated supplier credits and enforced compliance with return guidelines
- Served as trusted advisor for staff on interpersonal and operational challenges
- Additional Roles: Customer Service Representative, Order Desk Coordinator, Relief Operator – Computer Room, Picker/Packer – Warehouse Operations
- Committee & Safety Roles: Member & Secretary – Health & Safety Committee, Emergency Response Team Member & Fire Warden
- Distributor of animal health products, hospital supplies, and pet food for veterinary clinics.
Education
Travel & Tourism Courses -
Seneca College
General Arts Courses -
Fanshawe College
HR Downloads Certificate -
Frontline Leadership Training
WHMIS, Transport of Dangerous Goods, Conferences
Health & Safety Training
Skills
- Office coordination
- Event Planning & Scheduling
- Billing and invoicing
- Client relations
- Process improvement
- Shipping & Returns Operations
- Vendor liaison
- Database Management
- Software Implementation Support
- Inventory Management Software
- Microsoft Office Suite
- Logistics Management Tools
- Excel
- Team leadership
- Workplace Safety Coordination
Community Service
- Coach & Team Manager – St. Marys Ringette Association
- Volunteer & Fundraising Coordinator – Kinette Club (Kinsmen Association)
- Recently engaged as a Board of Director for the St Marys Lincolns along with running the 50/50 table at home games and billeting a player
Timeline
Facilities Assistant
Huron Perth Catholic District School Board
03.2026 - 06.2026
Billing Specialist
Steed Standard Transport
01.2023 - 01.2026
Part-Time Office Coordinator
River Valley Golf and Tube Slide
06.2021 - Current
Various Roles
Veterinary Purchasing Co. Ltd.
01.1992 - 01.2021
Travel & Tourism Courses -
Seneca College
General Arts Courses -
Fanshawe College
HR Downloads Certificate -
Frontline Leadership Training
WHMIS, Transport of Dangerous Goods, Conferences
Health & Safety Training