Barbara Courtney
Okotoks,Canada
Summary
Results-oriented professional with years of experience in retail and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your company achieve its goals. With my experience in problem-solving, customer service and time management, I am aiming to leverage my abilities to successfully fill the role at your company.
Overview
2023
2023
years of professional experience
Work History
Delivery Truck Driver
The Beer Store
Oshawa, Canada
04.2008 - 05.2022
- Union Members Assistance Program Representative
- Observed and adhered to traffic laws and safety procedures, preserving accident-free driving record
- Drove positive customer experience by building relationships and providing solutions to customer needs
- Completed paperwork and maintained records, complying with federal laws and regulations
- Loaded and unloaded trailer by lifting and carrying freight
- Warehouse work including but not limited to; loading/unloading trucks, assemble product, organized and maintained a safe workspace and problem solving
- Also spent the first 2 years on the Retail side of the company in a key holder position
Fundraising Coordinator
The Beer Store
Whitby, Canada
04.2008 - 06.2022
- Recruited sponsors, participants or volunteers for fundraising events
- Planned and directed special events for fundraising such as silent auctions, dances, golf events or walks
- Supervised fundraising staff, including volunteer staff members
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
Sales Representative
Killer Instinct
ONTARIO, Canada
- Developed and maintained strong customer relationships and networks within designated sales territory
- Remained current on relevant product and industry information to provide up-to-date catalogs and services
- Trained newly hired sales team members regarding company procedures and standards
- Represented brand during special events, customer interactions and sales
Server
st louis bar and grill
Oshawa, Canada
- Provided excellent customer service by greeting and serving guests in a friendly and efficient manner, enhancing their dining experience
- Managed multiple tables simultaneously, ensuring timely order taking, food delivery, and customer satisfaction
- Collaborated with kitchen staff to ensure accurate and prompt meal preparation and service, reducing wait times and improving efficiency
- Handled cash and credit transactions accurately, processing payments and providing change as needed
- Resolved customer complaints and concerns promptly, maintaining a positive dining atmosphere and fostering repeat business
- Maintained cleanliness and organization of dining areas, adhering to health and safety regulations
Education
Sports Management -
Durham College
Oshawa, ON06.2005
Skills
- Time Management
- Fundraising Coordination
- Problem-Solving
- Effective Communicator
- Special Events
- Customer Service
- Organized
Timeline
Delivery Truck Driver
The Beer Store
04.2008 - 05.2022
Fundraising Coordinator
The Beer Store
04.2008 - 06.2022
Sports Management -
Durham College
Sales Representative
Killer Instinct
Server
st louis bar and grill