Barbara Courtney
Okotoks,Canada
Summary
Results-oriented professional with years of experience in retail and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your company achieve its goals. With my experience in problem-solving, customer service and time management, I am aiming to leverage my abilities to successfully fill the role at your company.
Overview
2023
2023
years of professional experience
Work History
Delivery Truck Driver
The Beer Store
04.2008 - 05.2022
- Union Members Assistance Program Representative
- Observed and adhered to traffic laws and safety procedures, preserving accident-free driving record
- Drove positive customer experience by building relationships and providing solutions to customer needs
- Completed paperwork and maintained records, complying with federal laws and regulations
- Loaded and unloaded trailer by lifting and carrying freight
- Warehouse work including but not limited to; loading/unloading trucks, assemble product, organized and maintained a safe workspace and problem solving
- Also spent the first 2 years on the Retail side of the company in a key holder position
Fundraising Coordinator
The Beer Store
04.2008 - 06.2022
- Recruited sponsors, participants or volunteers for fundraising events
- Planned and directed special events for fundraising such as silent auctions, dances, golf events or walks
- Supervised fundraising staff, including volunteer staff members
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
Sales Representative
Killer Instinct
- Developed and maintained strong customer relationships and networks within designated sales territory
- Remained current on relevant product and industry information to provide up-to-date catalogs and services
- Trained newly hired sales team members regarding company procedures and standards
- Represented brand during special events, customer interactions and sales
Server
st louis bar and grill
- Provided excellent customer service by greeting and serving guests in a friendly and efficient manner, enhancing their dining experience
- Managed multiple tables simultaneously, ensuring timely order taking, food delivery, and customer satisfaction
- Collaborated with kitchen staff to ensure accurate and prompt meal preparation and service, reducing wait times and improving efficiency
- Handled cash and credit transactions accurately, processing payments and providing change as needed
- Resolved customer complaints and concerns promptly, maintaining a positive dining atmosphere and fostering repeat business
- Maintained cleanliness and organization of dining areas, adhering to health and safety regulations
Education
Sports Management -
Durham College
Oshawa, ON06.2005
Skills
- Time Management
- Fundraising Coordination
- Problem-Solving
- Effective Communicator
- Special Events
- Customer Service
- Organized
Timeline
Delivery Truck Driver
The Beer Store
04.2008 - 05.2022
Fundraising Coordinator
The Beer Store
04.2008 - 06.2022
Sports Management -
Durham College
Sales Representative
Killer Instinct
Server
st louis bar and grill
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