Barath Abiman Ramesh
Toronto,ON
Summary
Hardworking, Self-motivated professional with 5+ years of strong customer service. Fast worker who always goes extra mile to keep the customer happy. Seeking for an opportunity to work with an organization that will provide a platform to utilize my hospitality skills and enrich my knowledge to help in the process of organizational and self- growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Room Attendant
Neill Wycik Hotels
05.2023 - 09.2023
- Employee of the month- August
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Responded to guest requests for assistance, toiletries, and personal care items.
Server
Sheraton Center Toronto Hotel
12.2022 - 03.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Bartender
Toit BrewPub
12.2018 - 05.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
Post Graduate - Hospitality And Tourism Management
Fanshawe College
Toronto, ON04.2024
Bachelors - Hotel Management
Welcomgroup Graduate School of HotelAdministration
Karnataka, India04.2018
Skills
- Ability to deal with people diplomatically
- Excellent listening and delivery skills
- Good in making interpersonal relations with people
- Good in Service and Organizing Skills
- Attention to detail
- Mixology
- Teamwork
- Inventory Control
- Materials Storage
Languages
English
Full Professional
Tamil
Native or Bilingual
Hindi
Native or Bilingual
Certification
Smart Serve
European Bartender School
Timeline
Room Attendant
Neill Wycik Hotels
05.2023 - 09.2023
Server
Sheraton Center Toronto Hotel
12.2022 - 03.2023
Bartender
Toit BrewPub
12.2018 - 05.2022
Post Graduate - Hospitality And Tourism Management
Fanshawe College
Bachelors - Hotel Management
Welcomgroup Graduate School of HotelAdministration
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