Baraa Mahroka
Toronto,,ON
Summary
As a DevOps and Cloud Engineering Leader, I specialize in designing, automating, and optimizing cloud infrastructure to boost efficiency and innovation. With expertise in Azure, Kubernetes, and CI/CD, I enable seamless deployments, high availability, and cost-effective cloud solutions.
🔹 Expertise: Terraform, Kubernetes, Docker, CI/CD
🔹 Optimization: SRE, Observability, Incident Management
🔹 Cost Efficiency: Cloud Cost Optimization, IaC
Passionate about mentoring teams and driving digital transformation. Let’s connect to enhance cloud efficiency, security, and reliability.
Overview
14
14
years of professional experience
1
1
Certification
Work History
DevOps and Support Manager
TechGuilds
Toronto, ON
01.2019 - Current
- Created, managed, and scaled cloud environments across Azure using Azure ARM Templates and Terraform, with a strong focus on automation and reliability to support seamless deployments and continuous integration.
- Spearheaded the migration of clients' on-premise infrastructure to Azure Cloud, ensuring seamless delivery across all infrastructure components including data migration, and robust security measures implementation throughout the process.
- Led the development and automation of CI/CD pipelines using Azure DevOps Services, GitHub Actions, and GitLab pipelines, ensuring efficient, automated deployment processes across all environments (development, QA, UAT, and production).
- Architected disaster recovery strategies for critical environments, optimizing recovery processes, and ensuring rapid Mean Time to Recovery (MTTR), significantly reducing downtime during incidents.
- Designed and implemented comprehensive monitoring solutions, utilizing tools like Azure Monitor, Application Insights, and Log Analytics, and visualized them using Grafana to enhance system observability, performance tracking, and alerting.
- Spearheaded cost optimization strategies for Azure cloud resources, managing resource allocation, scaling, and cloud infrastructure to ensure efficient use, and reduce operational costs.
- Provided mentorship to junior team members, offering guidance on best practices for DevOps, cloud architecture, and automation, to foster continuous learning and growth.
- Acted as a subject matter expert in cloud architecture, ensuring solutions were aligned with industry best practices, high availability, and cost-effective strategies for cloud environments.
- Actively contributed to the automation of operational tasks, improving reliability, and reducing manual intervention for routine tasks and deployments.
- Collaborated with senior leadership on strategic initiatives to ensure alignment between technical solutions and organizational goals, ensuring the team adhered to best practices, and consistently delivered high-quality solutions.
Sitecore Developer
TechGuilds
Toronto, ON
07.2016 - 01.2019
- Designed and implemented Sitecore components using WebForms or MVC, including the creation of custom pipelines and processors
- Led and managed multiple client projects, ensuring timely delivery and client satisfaction.
- Integrated Sitecore with third-party systems, like Dynamics CRM, for seamless data exchange.
- Installed, configured, and managed Sitecore modules, including EXM, WeBlog, and WFFM.
- Oversaw upgrades of Sitecore instances and related modules, ensuring smooth transitions, and data migration.
- Collaborated with clients to gather requirements, analyzed business needs, and translated them into actionable user stories, and estimates.
- Developed solution, technical, and information architecture to align with project goals and client requirements
- Created responsive and dynamic front-end solutions using HTML, JavaScript, and CSS
- Set up and customized Sitecore search services like Coveo to meet client-specific needs
- Identified, troubleshot, and resolved technical issues to maintain system stability and performance
- Provided guidance, training, and strategic advice to team members and stakeholders
WNOC-Access Technician
Bell
Toronto, ON
03.2013 - 07.2016
- Monitor, maintain, and troubleshoot Bell Mobility's national wireless network.
- Investigate and resolve issues of nodes, network elements, and isolated outages.
- Managing incidents and collaborating with different teams to ensure resolving the issues as soon as possible.
Performance Enhancement Technician
Bell
Toronto, ON
12.2011 - 03.2013
- Compile and understand business needs within the wireless network operations centre to best serve the team.
- Analyze existing tools to see how they could be enhanced to ensure the highest level of the team's productivity.
- Suggest improvements by designing and implementing new tools.
- Document the work to transfer knowledge and training purposes.
- Collaborate with the wireless network operations centre's managers to enhance the teams' work.
- Provide reports on a daily, weekly, and monthly basis on different topics, such as schedule, network availability, and alarming, to provide visibility on the team's targets throughout the year by querying the data from the main DB using SQL as needed.
Quality Assurance Specialist
SOTI
Mississauga, ON
07.2011 - 12.2011
- Created and executed test cases to verify the correct functionality, usability, performance and reliability of systems and applications
- Validated functional requirements, new features, enhancements and bug fixes
- Automated testing workflow of products
- Identified and tested various integration points
- Created bug reports for anomalies found during testing by asking the right questions and providing timely insights and feedback
- Generated and maintained test data and test environment
- Suggested and documented changes to ensure accuracy of requirements and test cases
- Developed a good understanding of the functionality of all applications and troubleshot issues raised during testing or reported by customers
- Worked closely, collaboratively and communicated effectively with project stakeholders, engineers, and managers
- Sought opportunities to take on more project/team leadership
- Questioned anomalies and sought answers - didn't accept issues at face value
- Participated in software design reviews
Network Engineer
Damascus Securities Exchange (DSE)
Damascus, Syria
02.2011 - 07.2011
- Responsible for planning, implementing, testing, monitoring, and administrating the fully redundant, expandable, and high-performance data network infrastructure.
Education
Bachelor of Science - Informatics Engineering (Networks and Operating Systems)
Arab International University
Damascus, Syria06-2010
Skills
- Microsoft Azure
- Azure DevOps Services (CI/CD)
- Infrastructure as Code (IaC)
- Incident Management
- Cost Optimization
- Disaster Recovery
- Cloud Architecture
- Cloud Native
- Kubernetes
- C#
Certification
- KCNA: Kubernetes and Cloud Native Associate
- Azure Administrator Associate (In-progress)
- Terraform Associate (003) (In-progress)
- Sitecore Professional Developer Certification
- Certified ScrumMaster (CSM)
- Work Smarter, Not Harder: Time Management for Personal & Professional Productivity
- Lean/Six Sigma: White Bel
- ITIL V3 Foundations
Languages
English
Full Professional
Arabic
Native/ Bilingual
References
References available upon request.
Timeline
DevOps and Support Manager
TechGuilds
01.2019 - Current
Sitecore Developer
TechGuilds
07.2016 - 01.2019
WNOC-Access Technician
Bell
03.2013 - 07.2016
Performance Enhancement Technician
Bell
12.2011 - 03.2013
Quality Assurance Specialist
SOTI
07.2011 - 12.2011
Network Engineer
Damascus Securities Exchange (DSE)
02.2011 - 07.2011
Bachelor of Science - Informatics Engineering (Networks and Operating Systems)
Arab International University
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