Bansi Bhalani
Toronto
Summary
Dynamic professional with a proven track record in customer service and sales expertise, honed at Reliance Digital and other key roles. Skilled in relationship building and cash handling, I excel in fast-paced environments, demonstrating exceptional problem-solving abilities. Achieved notable customer satisfaction, fostering repeat business through meticulous attention to detail and a goal-oriented approach.
Overview
2025
2025
years of professional experience
Work History
Sales Associate
Reliance Digital
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Laboratory Technician
Soham Laboratory
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
Head Cashier
La Diperie
02.2023 - 09.2024
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
Education
Post-Graduate Certificate - Biotechnology
Centennial College of Applied Arts And Technology
Scarborough, NoneBachelor - Biological Sciences
Charter University of Science And Technology
India 07.2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Goal oriented
- Exceptional customer service
- Relationship building
- Cash handling
- Flexible schedule
- Cash register operation
- Sales expertise
Languages
English
Full Professional
Timeline
Head Cashier
La Diperie
02.2023 - 09.2024
Sales Associate
Reliance Digital
Laboratory Technician
Soham Laboratory
Post-Graduate Certificate - Biotechnology
Centennial College of Applied Arts And Technology
Bachelor - Biological Sciences
Charter University of Science And Technology
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