Banpreet Kaur
Scarborough,ON
Summary
To pursue a career in my field of expertise, where my skills and knowledge, combined with the organization's resources can be effectively utilized to achieve both organizational and personal growth. I aim to established enduring professional relationships and contribute to an organization that fosters continuous learning and career advancements opportunities.
Overview
5
5
years of professional experience
1
1
Certification
3
3
Languages
Work History
Front Desk Concierge
Paragon Security
05.2024 - Current
- Greeting, checking in, and directing visitors providing customer service for residents, visitors, and/or guests
- Enforcing access control and assuring that only authorized personnel enter the building.
- Used internal software to process reservations, check-ins and check-outs.
- Maintaining constant surveillance of assigned areas and operational procedures
- Protecting the property from theft, accidents, fire.
- Writing accident and incident reports for any suspicious activities or safety hazards
- Responding to calls for assistance
Front Desk Concierge
TMX (Toronto Exchange Market)
09.2023 - 01.2024
- Answering telephone and provides exceptional customer service to internal and external staff
- Provides front desk coverage as needed for backup
- I possess diverse experiences working with Ccure 9000 monitoring and Ccure 9000 administration software
- Responding online alarms in order to Protect the company's assets relative to theft, assault, fire, and other safety issues
- Issuing access cards to TMX staff member.
Security Guard
Paragon Security
05.2021 - 09.2023
- Cleared identification for all personnel entering and exiting premises of 4-story commercial building.
- Conduct regular patrols of the premises, lock/unlock doors as needed, and promptly investigate alarms or other warnings.
- Responded quickly to emergencies, typically within two minutes of alarm surrounding to assess and deflects issues
- Secured Premises and Personnel by Patrolling Property and Monitored 60-camera video surveillance system to identify unusual occurrences and violations
- Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee's accidents and unusual occurrences.
Supervisor
Makkar Baker's
03.2019 - 03.2021
- Assist, restaurant, and kitchen staff
- Maintain food quality, get customer feedback, and interact with management
- Schedule and organize the catering for meetings and events
- Respond to customer questions and refer concerns to the appropriate party
- Educate staff members about their duties, safety precautions, and sanitary procedures.
Education
Business Diploma
St. Clair College
Toronto, ON04.2020
High School Diploma -
GMA City Public School
Hoshiarpur04.2018
Skills
- Customer Service
- Team work
- Excellent math skills
- Multitasking
- Adaptability
- Quick Learner
- Leadership
Certification
- G2 License
- Safe check advanced Food safety
- Security License
- First AID & CPR Certificate
Languages
English
Professional Working
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Front Desk Concierge
Paragon Security
05.2024 - Current
Front Desk Concierge
TMX (Toronto Exchange Market)
09.2023 - 01.2024
Security Guard
Paragon Security
05.2021 - 09.2023
Supervisor
Makkar Baker's
03.2019 - 03.2021
Business Diploma
St. Clair College
High School Diploma -
GMA City Public School
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