Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

BANPREET DHAMIJA

Victoria,BC

Summary

To secure a position where I can implement and enhance my knowledge and skill for the mutual growth and benefit of the organization and myself.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Montana’s BBQ & Bar
05.2022 - Current
  • Provide excellent customer service to all customers and try meeting all their needs. Dealing with almost 300 to 400 guests daily.
  • Supervise my team of almost 30 members and train the new employees.
  • Manage food cost, ordering, sale forecast, product quality while maintaining the budget costs.
  • Manage Conflicts in the best possible ways and provide reasonable resolutions.
  • Maintaining and ensuring proper hygiene in the workplace.
  • Prepare and interpret financial and operational reports, analyze data and develop solutions to ensure operating goals are achieved.
  • Works towards achieving guest service standards in a clean and pleasant environment.
  • Works with the General manager to implement corporate training programs, individual development plans and system assignments.
  • Handle timesheets and prepare schedules for the staff members.
  • Work according to the company’s policies, professional ethics and standards.

Loss Prevention Officer

Elite security & First Aid services
09.2023 - Current
  • Walking around the store to search for suspicious activity by shoppers.
  • Approaching and questioning individuals who seem to be acting suspiciously.
  • Recovering stolen products and returning these to the floor.
  • Recording all attempted and successful theft.
  • Monitor security systems like alarms and close - circuit cameras.

Sr. Sales Associate

7-Eleven
01.2016 - 01.2024
  • Handle and supervise all the daily retail operations.
  • Handle administrative tasks such as Team schedule and ordering.
  • Handle financial tasks such as cash management, point of sale, Banking transaction and sale forecast.
  • Drive sales on the floor and handle customer complaints.
  • Organize training sessions for staff to keep things updated.
  • Plan and implement new products or promotions on the floor.
  • Responsible for maintaining control wastages.

Restaurant Manager

Denny’s Canada
01.2019 - 01.2022

Restaurant Manager

Pizza Hut Ltd.
01.2016 - 01.2019

Shift Supervisor

Pizza Hut Ltd.
01.2013 - 01.2016

Assistant Manager

Dominos India Ltd.
01.2009 - 01.2013

Education

Bachelors in Science - Hospitality Management

Institute of Hotel Management
India

Skills

  • Customer-focused
  • Quick learner
  • Fast-paced work adaptability
  • Passionate towards work
  • Ability to work in and as a part of a team
  • Willingness to accept responsibilities
  • Ability to communicate in English, Hindi and Punjabi both verbally and in writing
  • Computer skills include MS Office, Outlook, Excel, Windows, PowerPoint and can work with a lot more systems and applications
  • Maximizing revenue following the company’s policies and standards
  • Administrative tasks
  • Maintenance of financial books and daily reports
  • Team Leadership
  • Maximizing Profit Margins
  • Stock and inventory control
  • Conflict management and resolution
  • Manpower Planning
  • Staff training and development
  • Health and safety and first-aid
  • Marketing and promotions

Accomplishments

  • Awarded as Assistant General Manager of the year (2015)
  • Helped Restaurant in getting Standard score in Steritech Audit.

Certification

  • Security Worker License (BST)
  • Serve It Right (SIR) Certified.
  • Leading A Shift (LAS) Certified.
  • Food Safe Level 2 Certified.

Timeline

Loss Prevention Officer

Elite security & First Aid services
09.2023 - Current

Assistant General Manager

Montana’s BBQ & Bar
05.2022 - Current

Restaurant Manager

Denny’s Canada
01.2019 - 01.2022

Sr. Sales Associate

7-Eleven
01.2016 - 01.2024

Restaurant Manager

Pizza Hut Ltd.
01.2016 - 01.2019

Shift Supervisor

Pizza Hut Ltd.
01.2013 - 01.2016

Assistant Manager

Dominos India Ltd.
01.2009 - 01.2013

Bachelors in Science - Hospitality Management

Institute of Hotel Management
BANPREET DHAMIJA