Banmeet Kaur
Calgary,AB
Summary
- Skilled Medical Office Assistant with a strong focus on patient communication and customer service. Adept at managing patient interactions with empathy and professionalism, addressing inquiries, resolving issues, and ensuring a positive patient experience. Proven ability to handle sensitive information confidentially while providing exceptional support to both patients and healthcare providers.
Overview
1
1
year of professional experience
Work History
Medical Office Assistant
International Avenue Medical Center
Calgary, Alberta
10.2023 - Current
- Greet patients, schedule appointments, and efficiently manage patient check-ins and check-outs.
- Skilled in managing patient data using EMR systems, ensuring accuracy and confidentiality.
- Experienced in managing prescriptions, coordinating with pharmacies, and providing patient medication instructions.
- Trained in using Med Access system functionalities, including scheduling appointments, processing prescriptions, and generating reports for healthcare providers.
- Trained in claim processing and billing for Blue Cross. Adept at using eMedical for managing immigration-related health documentation.
- Strong organizational skills with the ability to multitask and prioritize workload effectively.
- Proficient in using Netcare for patient record management and information sharing.
Administrative Assistant Intern
Innerlogue Therapy and Psychology
Calgary, Alberta
01.2024 - 03.2024
- Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.
- Ensures that deadlines are met and adapts to changing priorities.
- Responds to emails and other digital queries and correspondence.
- Presents a positive and professional image for the organization.
Education
Administrative Professional Certificate -
Bow Valley College
Calgary, AB 12-2023
Medical Office Assistant -
Bow Valley College
Calgary, AB 12-2022
Skills
- multitasking and organization
- Confidentiality and Compliance
- Patient Communication and Customer Service
- Electronic Medical Records (EMR) Management
- Medical Terminology
Timeline
Administrative Assistant Intern
Innerlogue Therapy and Psychology
01.2024 - 03.2024
Medical Office Assistant
International Avenue Medical Center
10.2023 - Current
Administrative Professional Certificate -
Bow Valley College
Medical Office Assistant -
Bow Valley College
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