Summary
Overview
Work History
Education
Skills
Timeline
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Banmeet Kaur

Calgary,AB

Summary

  • Skilled Medical Office Assistant with a strong focus on patient communication and customer service. Adept at managing patient interactions with empathy and professionalism, addressing inquiries, resolving issues, and ensuring a positive patient experience. Proven ability to handle sensitive information confidentially while providing exceptional support to both patients and healthcare providers.

Overview

1
1
year of professional experience

Work History

Medical Office Assistant

International Avenue Medical Center
Calgary, Alberta
10.2023 - Current
  • Greet patients, schedule appointments, and efficiently manage patient check-ins and check-outs.
  • Skilled in managing patient data using EMR systems, ensuring accuracy and confidentiality.
  • Experienced in managing prescriptions, coordinating with pharmacies, and providing patient medication instructions.
  • Trained in using Med Access system functionalities, including scheduling appointments, processing prescriptions, and generating reports for healthcare providers.
  • Trained in claim processing and billing for Blue Cross. Adept at using eMedical for managing immigration-related health documentation.
  • Strong organizational skills with the ability to multitask and prioritize workload effectively.
  • Proficient in using Netcare for patient record management and information sharing.

Administrative Assistant Intern

Innerlogue Therapy and Psychology
Calgary, Alberta
01.2024 - 03.2024
  • Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.
  • Ensures that deadlines are met and adapts to changing priorities.
  • Responds to emails and other digital queries and correspondence.
  • Presents a positive and professional image for the organization.

Education

Administrative Professional Certificate -

Bow Valley College
Calgary, AB
12-2023

Medical Office Assistant -

Bow Valley College
Calgary, AB
12-2022

Skills

  • multitasking and organization
  • Confidentiality and Compliance
  • Patient Communication and Customer Service
  • Electronic Medical Records (EMR) Management
  • Medical Terminology

Timeline

Administrative Assistant Intern

Innerlogue Therapy and Psychology
01.2024 - 03.2024

Medical Office Assistant

International Avenue Medical Center
10.2023 - Current

Administrative Professional Certificate -

Bow Valley College

Medical Office Assistant -

Bow Valley College

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Banmeet Kaur