BANKY ADEDOYIN

Oversee end-to-end project coordination by developing budgets and timelines, monitoring progress, ensuring deliverable quality, and providing consistent status updates to clients while coordinating across departments to drive successful outcomes.

Executed end-to-end warehouse functions—conducting inventory counts, stocking merchandise, picking, packing, and labeling orders, and coordinating with shipping teams to ensure accurate and timely dispatch. Safely operated around machinery while loading, unloading, and transporting materials to support efficient production and logistics operations.

Delivered high-quality customer service by promptly addressing inquiries, troubleshooting technical issues, and anticipating customer needs, supported by proactive follow-ups to maintain outstanding satisfaction levels.

Directed a 12-member service team, improving customer satisfaction by 20% through strategic scheduling, performance management, and escalation systems. Streamlined communication across logistics, finance, and operations while maintaining accurate digital documentation. Managed inventory and supply chain activities to ensure timely, accurate deliveries, and built strong vendor and supplier relationships to support seamless operations and continuous process improvement.