

Accomplished Technology Specialist with a strong focus on cloud infrastructure, application automation, and incident management. Expertise in optimizing operational efficiency and ensuring security compliance across diverse environments.
Deployed VM servers for various teams, improving operational capabilities across functions.
Decommissioned outdated VM servers to optimize infrastructure efficiency.
Executed monthly Microsoft patches on production and non-production environments to ensure security compliance.
Configured SFTP connections for external clients and vendors, ensuring secure data transfers.
Managed incident, problem, and change management processes to minimize disruptions.
Automated application deployment and managed hardware/software inventories across endpoints using PDQ Deploy and PDQ Inventory.
Collaborated with cross-functional teams to plan, coordinate, and execute quarterly initiatives aligned with organizational goals.
Monitored production server disk space using SCOM, identifying critical issues and implementing corrective actions.
· Contribute to the assembly and production process by meeting the production target of 95% daily.
· Completed individual production tasks on time to support overall production goals.
· Follow work instructions to ensure high-quality standards while always attaining 100% safety standards.
· Maintained organized and clutter-free workstation to enhance safety and operational efficiency.
· Led Continuous Improvement activities, including planning and documenting Kaizen events and conducting 5S audits.
· Acquired knowledge of various manufacturing processes through structured job rotation in manufacturing as part of a scheduled job rotation
· Successfully on-boarded 5 banks' test environment enterprise architecture to the Oracle Cloud Infrastructure, thereby reducing their Opex by 20% with faster deployment of an infrastructure test environment
· Attained a 40% reduction in the company’s cloud credit consumption by resizing compute and database infrastructure by taking advantage of the cloud computing ability to scale up or down as business dictates
· Designed a template where Cloud infrastructure solutions (on AWS) are deployed and built with the highest level of scalability, security, flexibility, and cost savings, which has seen reduced business CAPEX
· Designed cloud architect platform subscription system to enhance customer loyalty and increase patronage by 30% while minimizing IT system management costs
· Implemented monitoring tool with alert rules across all supported systems, improving service operations efficiency, IT security, and reducing system downtime
· Collaborated with the DevOps team to create a solution called OllaPos, which is a sales and inventory software created to help solve sales and inventory management problems and reduce risks of theft in business by 99.99%
· Developed client notification visitation template to address customer pain points and enhance support collaboration, leading to a 90% increase in customer service index