Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Bangce Yue

Bangce Yue

Calgary,AB

Summary

Flexible and organized professional with several years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction. Experienced Food Service Manager with a proven ability to manage all facets of food service operations. Proficient in staff supervision, inventory management, and budget control to optimize efficiency and profitability. Skilled in upholding stringent standards of food quality, safety, and customer satisfaction. Adept leader capable of inspiring and guiding teams to hit goals. Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Shokunin
Calgary, AB
02.2024 - Current
  • Assisted in menu development and recipe testing.
  • Monitored inventory levels to ensure adequate supplies on hand.
  • Conducted weekly team meetings to discuss performance issues and provide feedback.
  • Assisted staff by serving food and beverages or bussing tables.
  • Counseled and disciplined staff to address issues promptly and provide constructive feedback.
  • Updated computer systems with new pricing and daily food specials.

Demi Chef De Partie

Fairmont Banff Springs
Banff, AB
11.2023 - 01.2024
  • Organized ingredients for each dish on station according to recipes and plating guidelines.
  • Ensured quality control of dishes before they were served to guests.
  • Supervised junior staff in the kitchen, delegating tasks and providing guidance as required.
  • Checked freshness of ingredients used in dishes prior to cooking them.
  • Inspected equipment regularly for proper operation and safety compliance.

Restaurant Hostess

Pillar&post Hotel (Lais Hotel Properties Limted)
Niagara-on-the-lake, Ontario
07.2022 - 09.2023
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Provided menus and answered questions about menu items and specials.
  • Answered telephone to provide dining information and take reservations.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.

Chef De Parties

Masaki Sushi (Lais Hotel Properties Limited)
Niagara-on-the-lake, Canada
03.2019 - 07.2022
  • Supervised and trained kitchen staff to ensure quality standards of food production.
  • Maintained accurate records of stock levels, ordering new ingredients when needed.
  • Developed menus for special occasions, ensuring all dishes were prepared according to recipes and standards.
  • Assisted with menu planning activities by suggesting creative ideas for dishes based on seasonal ingredients.
  • Planned work schedules for staff members based on customer demand and budget constraints.

Cook

Steak Nishioka(Michelin plate reward restaurant in 2018)
Okayama, Japan
03.2016 - 02.2018
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.

Education

Diploma - Culinary Management

Niagara College
Niagara-on-the-Lake, ON
05.2020

Bachelor - Economic

Okayama University
Okayama, Japan
04.2018

Bachelor - Computer Science And Technology

Dalian University of Foreign Language
Dalian, China
04.2018

Skills

  • Customer service
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Time management
  • Task prioritization
  • Service delivery management
  • Restaurant operations
  • Dining Services
  • Communication skills
  • Operational efficiency
  • Problem resolution
  • Interpersonal skills

Certification

  • Food Handler Certification

Languages

Chinese (Mandarin)
Full Professional
English
Professional
Japanese
Professional

Timeline

Restaurant Manager

Shokunin
02.2024 - Current

Demi Chef De Partie

Fairmont Banff Springs
11.2023 - 01.2024

Restaurant Hostess

Pillar&post Hotel (Lais Hotel Properties Limted)
07.2022 - 09.2023

Chef De Parties

Masaki Sushi (Lais Hotel Properties Limited)
03.2019 - 07.2022

Cook

Steak Nishioka(Michelin plate reward restaurant in 2018)
03.2016 - 02.2018

Diploma - Culinary Management

Niagara College

Bachelor - Economic

Okayama University

Bachelor - Computer Science And Technology

Dalian University of Foreign Language
Bangce Yue