Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Bana Fkadu

Bana Fkadu

Edmonton,Alberta

Summary

Proven track record in enhancing cleanliness and guest satisfaction, notably with Royal, by leveraging deep cleaning expertise and exceptional customer service skills. Mastered inventory management and eco-friendly cleaning, achieving significant improvements in efficiency and sanitation standards. Demonstrated leadership in training teams for optimal performance, emphasizing safety and environmental care.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Residental Cleaner

NTD
02.2023 - 04.2024
  • Maintained a high standard of quality control by consistently meeting clients'' expectations for cleanliness and professionalism.
  • Improved client satisfaction by providing thorough cleaning services tailored to individual preferences and needs.
  • Enhanced residential cleanliness through meticulous attention to detail and adherence to sanitary standards.
  • Used time management and efficient cleaning methods to meet deadlines.

Cleaner

Commercial
03.2020 - 09.2022

Key responsibilities include cleaning and sanitizing restrooms, break rooms, offices, and other workspaces; sweeping, mopping, and vacuuming floors; dusting …

Janitorial Supervisor

Eritean Community
07.2018 - 11.2019
  • Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.
  • Improved cleanliness and organization of facilities by implementing effective janitorial procedures and protocols.

Hotel Housekeeper

Royal
02.2016 - 01.2018
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.

Education

Diploma - Accounting

Map Institute School
Eritrean
12.2016

Skills

  • Appliance cleaning
  • Bathroom sanitation
  • Kitchen Cleaning
  • Deep cleaning expertise
  • Maintenance
  • Wall Washing
  • Floor polishing
  • Window Washing
  • Furniture Arrangement
  • Laundry Management
  • Eco-friendly Cleaning
  • Mold prevention
  • Carpet cleaning techniques
  • Efficient Vacuuming
  • Customer Service
  • Teamwork
  • Cleaning and organizing abilities
  • Excellent oral and written communication
  • Hospitality background
  • Physically strong
  • Health and safety compliance
  • Supply Inventory Management
  • Time Management
  • Excellent Communication
  • Organizational Skills
  • Guest Service and Support
  • Kitchen Cleaning and Dishwashing
  • Floor Cleaning, Polishing, and Waxing
  • Goal Setting

Languages

English
Professional Working
Arabic
Professional Working
Tigrigna
Full Professional

Certification

Accounting ,CPR,computer

Timeline

Residental Cleaner

NTD
02.2023 - 04.2024

Cleaner

Commercial
03.2020 - 09.2022

Janitorial Supervisor

Eritean Community
07.2018 - 11.2019

Hotel Housekeeper

Royal
02.2016 - 01.2018

Diploma - Accounting

Map Institute School
Bana Fkadu