
Dynamic professional with a proven track record in customer engagement and relationship building, demonstrated at Ms Spoon Bakery. Excelled in team training and development, boosting customer satisfaction through innovative marketing strategies and meticulous event planning. Skilled in customer service and problem-solving, ensuring continuous improvement and reliability in fast-paced environments.
- Helped customers with purchases
- Setting up new customer accounts
-Updating and maintaining records of customer interactions
-Handling incoming calls and emails from customers as well as making outbound calls to customers
taking care of children that require extra care
Customer Engagement
Relationship Building
Customer Relationship Management
Public Speaking
Client Engagement
Team training and development
Marketing
Teamwork and Collaboration
Customer Service
Problem-Solving
Reliability
Continuous Improvement
CPR trained
First Aid
Early childhood education