Accomplished Administrative Officer at Bayt Al Tawreed Trading LLC, adept in office management and records management. Enhanced productivity and reduced expenses by negotiating cost-effective contracts. Cultivated strong relationships with stakeholders and improved communication. Proficient in workflow planning and data retrieval systems, ensuring efficient operations and fostering a collaborative work environment.
Overview
16
16
years of professional experience
Work History
Administrative Officer
Bayt Al Tawreed Trading LLC. (Huda Lighting) UAE
12.2008 - 09.2024
Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Updated reports, managed accounts, and generated reports for company database.
Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
Improved communication within the organization through regular updates on policies, procedures, and key events.
Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
Maintained inventory of office supplies and placed orders.
Increased customer service success rates by quickly resolving issues.
Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
Education
High School Diploma -
Colecio De Sto Nino De Cabuyao
Laguna, Philippines
03-1997
Skills
Office management
Scheduling and calendar management
Records management
Documentation and control
Scheduling appointments
Human resources support
Payroll and budgeting
Travel arrangements
Document control
Data retrieval systems
Meeting facilitation
Workflow planning
Office administration
Accomplishments
Awarded "Employee of the Year" for delivering outstanding administrative support.
Scheduling - Organized technician schedule for customer jobs.
Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
Training - Responsible for training all new employees to ensure continued quality of customer service.
Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.