Balwinder Singh
Surrey
Summary
Dynamic professional with a proven track record at Baljeet Carpenter Contractors, enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in customer relationship management and team leadership, I streamlined operations and improved productivity, ensuring timely project completion while fostering strong stakeholder relationships.
Successfully contributed to process improvements and maintained high standards in client communication. Demonstrated ability to manage multiple tasks while displaying strong problem-solving and organizational skills.
Overview
8
8
years of professional experience
Work History
Associate
Baljeet Carpenter Contractors
02.2020 - 01.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Analyzed customer data to identify trends and anticipate customer needs.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
Supervisor
Sat Kartar Building Contractors
05.2017 - 11.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
High School Diploma -
02-2009
Skills
- Customer service
- Prioritization and Scheduling
- Detail-Oriented Mindset
- Skilled in Software Utilization
- Effective Leadership Skills
- Customer interaction
- Occupational Safety Management
- Cash Management
- Customer Relationship Management
Languages
English
Professional Working
Hindi
Professional Working
Punjabi
Native or Bilingual
Timeline
Associate - Baljeet Carpenter Contractors
02.2020 - 01.2025
Supervisor - Sat Kartar Building Contractors
05.2017 - 11.2019
Govt. Senior Secondary School - High School Diploma,
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