Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
Generic

Balwinder Kaur

14630 92 Avenue Surrey,BC

Summary

  • Adapted to kitchen staff coordination and quality assurance, I leveraged skills in food safety compliance and inventory management to enhance team performance and reduce waste at Tim Hortons. My proactive approach in promotions management and hygiene practices significantly improved service quality, demonstrating my ability to lead and innovate in fast-paced environments.
  • Experienced in managing inventory, sales planning and reporting. Detail-oriented and proactive food service leader with an adaptable approach to team and operations management.
  • Capable food service supervisor diligent in keeping team quality, speed and performance at top levels. Skilled leader, schedule manager and inventory coordinator. .

Overview

6
6
years of professional experience

Work History

Food Service Supervisor

Tim Hortons
Surrey, British Columbia
11.2023 - Current
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Prepared ingredients by measuring, weighing, mixing, chopping, trimming and peeling
  • Handled customer complaints and feedback, implementing changes to improve service.
  • Negotiated contracts with vendors to secure competitive prices for food and supplies.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Trained new employees on restaurant policies, procedures, and customer service standards.
  • Purchased food and supplies according to department needs.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Ordered necessary supplies from approved vendors to maintain adequate stock levels.
  • Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
  • Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
  • Reviewed daily task list with employees and assigned tasks for completion.

Team Member

Tim Horton
Brampton, Ontario
11.2022 - 08.2023
  • Performed housekeeping duties to support ideal operations
  • Restocked supplies to keep teams productive
  • Processed customer transactions and maintained accurate cash drawer throughout shift

Executive Assistant

Innovative peripheral corporation
Ludhiana, India
03.2019 - 05.2022
  • Mailed letters, sent emails and memos regarding important announcements and events
  • Handled routine responses to telephone and email inquiries on behalf of executives
  • Reviewed incoming mail, sorted it accordingly, and distributed it to appropriate recipients

Education

Master of Business Administration (M.B.A.) -

Lovely Proffesional University
Jalandhar, Punjab, India
01.2024

MBA - MBA

St. Clair College
North York, Ontario
08-2023

Skills

  • Kitchen staff coordination
  • Quality assurance policies
  • Promotions management
  • Food safety compliance
  • Hygiene practices
  • Waste reduction
  • Inventory management
  • Allergy awareness
  • Employee scheduling
  • Quality assurance
  • Schedule management
  • Food preparation
  • Health regulations

Volunteer Experience

Volunteer (Food Service, Care Aid Services), Bear Home Care, Surrey, British Columbia, 01/01/24, CURRENT, Maintained proper hygiene practices in handling food items., Swept and mopped floors to maintain clean environment for staff and patrons., Washed dishes, pots, pans, and other kitchenware promptly after use., Assisted in food preparation and cooking as needed., Prepared variety of food complying with production guidelines and standardized recipes., Prepared ingredients by measuring, weighing, mixing, chopping, trimming and peeling food items., Provided companionship to clients through conversation, reading, or games., Treated seniors with dignity based on personal respect and compassionate care for unique needs., Maintained clean and safe home environment for clients by performing light housekeeping tasks.

Languages

  • English, Proficient (C2)
  • Punjabi, Proficient (C2)
  • Hindi, Proficient (C2)

Timeline

Food Service Supervisor

Tim Hortons
11.2023 - Current

Team Member

Tim Horton
11.2022 - 08.2023

Executive Assistant

Innovative peripheral corporation
03.2019 - 05.2022

Master of Business Administration (M.B.A.) -

Lovely Proffesional University

MBA - MBA

St. Clair College
Balwinder Kaur