Balwinder Anand
Brampton,ON
Summary
Detail-oriented and customer-focused professional with experience in handling transactions, providing personalized service, and resolving customer inquiries in fast-paced environments. Skilled in cash handling, sales, and problem-solving from roles in retail and service industries. Proven ability to build strong client relationships, process payments accurately, and multitask efficiently under pressure. Adept at recommending products and services to meet customer needs. Eager to bring my excellent communication skills and attention to detail to a dynamic banking team.
Overview
1
1
year of professional experience
Work History
Pastry Chef
Crepe It up
06.2024 - 03.2025
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
- Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
- Maintained a clean and organized kitchen workspace, ensuring compliance with health regulations.
Customer Service Representative
U Haul Co
02.2024 - 05.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
BBA - Business Administration
Seneca Polytechnic
12-2025
Skills
- Pastry techniques
- Pastry preparation
- Ingredient knowledge
- Sanitation practices
Languages
English
Full Professional
Hindi
Professional Working
Punjabi
Professional Working
Timeline
Pastry Chef
Crepe It up
06.2024 - 03.2025
Customer Service Representative
U Haul Co
02.2024 - 05.2024
BBA - Business Administration
Seneca Polytechnic
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