BAL TEJAN GREWAL
Brampton,ON
Summary
Hardworking and passionate with a strong focus on organizational skills, seeking to secure an entry-level position. Committed to helping the team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Merchandise Sales Associate
Costco warehouse
06.2021 - Current
- Identified and immediately resolved customer and store needs to drive positive customer experiences.
- Communicate with the Area Manager regarding quantity, status, price, delivery, and promotion of merchandise.
- Follows merchandising standards and practices
- Sets up, cleans, and maintains product displays
- Aligns and faces product to front, collects and returns stray items, stocks to maintain high standards
Customer Sales Associate
The Beer Store
02.2020 - 07.2021
- Customer relations, providing various beer product knowledge and helping co-workers with day-to-day challenges
- Assisting with receiving inventory, unloading trucks, handling products, stock replenishment and maintaining Customer Ready Standards
- Making an incredible lasting impression, job rotational duties occasionally include repetitively carrying cases of varied weights and sizes (weighing up to 60lbs/28kgs), standing continually, and processing customer transactions
Customer Support
Apple
03.2019 - 01.2020
- Provided customer support via phone and email inquiries in a timely manner.
- Created detailed reports regarding customer support requests status updates.
- Maintained strong customer relationships by addressing inquiries and concerns efficiently.
- Provided timely support through phone and email communications.
Education
Bachelor of Business Administration - Sales, Merchandising, And Marketing
Saint Lawrence Alpha College
08.2021
Skills
- Customer relationship management
- Order management
- Inventory management
- Customer service
- Team collaboration
Certification
- CPR first AID.
- Forklift.
- Microsoft products.
Timeline
Merchandise Sales Associate
Costco warehouse
06.2021 - Current
Customer Sales Associate
The Beer Store
02.2020 - 07.2021
Customer Support
Apple
03.2019 - 01.2020
Bachelor of Business Administration - Sales, Merchandising, And Marketing
Saint Lawrence Alpha College
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