Balshinder Singh
Surrey,BC
Summary
Dynamic logistics and warehouse professional with proven expertise in dispatch operations and order processing, notably at Amazon Canada. Excelled in enhancing order picking efficiency and reducing fulfillment errors. Skilled in logistics coordination and problem-solving, achieving daily targets through effective team collaboration. Demonstrated ability to improve data tracking and resolve customer issues, ensuring operational excellence.
Overview
6
6
years of professional experience
Work History
Warehouse Order Picker
Amazon Canada
10.2024 - Current
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
Dispatcher and Customer Sales Representative
Alphaone Logistics Private Limited
08.2021 - 05.2024
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Dispatcher and Customer Sales Representative
Xacton Logistics Pvt. Ltd.
03.2020 - 11.2020
- Driver Scheduling & Routing: Developing schedules and optimal routes to ensure drivers are working at full potential.
- Operations Monitoring: Monitor all operations to ensure that loads are delivered on time, safely, and damage-free.
- Load Booking: Book loads through various portals to ensure continuous operations.
- Customer Service: Address customer inquiries and resolve issues promptly in a calm and professional manner.
- Emergency Availability: Be available after hours to resolve emergencies, ensuring continuous operation.
Dispatcher
Prairie Logistics Pvt. Ltd
01.2019 - 03.2020
- Ability to ensure load security and follow all necessary procedures.
- Customer-focused with the ability to resolve issues calmly and professionally.
- Daily communication with company drivers and owner operators
- Working within tight schedules, with daily fluctuations in volume, and being adept at improvising to assure a timely and safe delivery
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Education
Post Graduation Diploma in Computer Applications
G.H.G. Khalsa College
Sudhar, Ludhiana (India)05-2019
Bachelor of Computer Application
Govt. College Ropar
Ropar, Punjab (India)05-2018
Skills
- Warehouse safety
- Order picking and processing
- Dispatch Operations
- Logistics Coordination
- Problem Solving
- Time Management
- Billing and invoicing
- Attention to Detail
- GPS & Macro-point tracking
- Team Collaboration
Languages
English
Professional Working
Timeline
Warehouse Order Picker
Amazon Canada
10.2024 - Current
Dispatcher and Customer Sales Representative
Alphaone Logistics Private Limited
08.2021 - 05.2024
Dispatcher and Customer Sales Representative
Xacton Logistics Pvt. Ltd.
03.2020 - 11.2020
Dispatcher
Prairie Logistics Pvt. Ltd
01.2019 - 03.2020
Post Graduation Diploma in Computer Applications
G.H.G. Khalsa College
Bachelor of Computer Application
Govt. College Ropar
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